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I had to read the article just to figure out exactly how the collectors were posing as employees.
After reading I have to think somebody is going be paying a settlement to an A.G.'s office or two. Seems likely that there's not just one violation here, there's probably several.
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"I lit another cigarette. Unless I specifically inform you to the contrary, I am always lighting another cigarette." - from a novel by Martin Amis
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