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jeebs9 · 10-08-2009, 03:01 PM

I mean wow....Thats really messed up. I mean at least they could cancel the first code. And given you a new one. Now that would of made more sense from a customer service point of view. I mean how many kids are going to do this? A lot....everyone brings games over to someone else house.

Glenn33 · 10-08-2009, 03:57 PM

Quote:

Originally Posted by jeebs9


	I mean wow....Thats really messed up. I mean at least they could cancel the first code. And given you a new one. Now that would of made more sense from a customer service point of view. I mean how many kids are going to do this? A lot....everyone brings games over to someone else house.

What does EA owe this dude? It clearly states on the insert (RIGHT above the code):

Quote:


	Code is for one-time use only.

Just because he did not read the instructions fully it's somehow bad customer service not to accommodate him? C'mon son!

Pared · 10-08-2009, 04:13 PM

Quote:

Originally Posted by Wiffyjustus


	Never put your game codes into another man's xbox.

...the hell?

Pappy Knuckles · 10-08-2009, 04:15 PM

People don't know how to take their lumps anymore.

jeebs9 · 10-08-2009, 04:28 PM

Dude I totally understand the problem. Yes it was his fault. Yes they was a huge warning Label. Yes it re-tells you after you put the code in that it is a one-time usage. I would think as easy as it is too put the code in and have it locked. I think it would that much more easier to show some proof of purchase. And cancel the first code. And give this kid a new code. I’m sorry I know EA is trying to make their little cash on DLC. But in a situation like this. I don’t see the profit. ffice

ffice" />>>
> >
I can’t tell you home many times. I got a new game and played it at my friends house first. Or in a situation like mine. I have three PS3. I buy 1 game for the house. You mean to tell me that I have to buy 2 more other serial codes to have the same experience on each. Isn’t that a little messed up. >>
> >
I have rockband. I buy new songs every week. I buy it if for one account. And just download it to the PS3 and can use it for any other account that’s on the machine. But if EA to corner him into $10 is messed up. Not the way you handle business. You lose him. You might lose all his friends or family member that play Live.>>
>>

mvb34 · 10-08-2009, 04:30 PM

Quote:

Originally Posted by dynamiks


	So I purchased NBA Live 10, and right after I went over to my friends house to play. So upon booting up the game, the prompt to enter in Dynamic DNA code came up.. I was like what the hell is this? I need a serial number to play the game? So I opened the case, and found a paper with the code. I entered it on my friends 360 so we can play already. Now later when I get home I put in the game to play on my 360, and it asks for the code and says I cannot enter it because it's being used already!! I called EA Sports a few minutes ago, and they told me there is no way to transfer the code from my friends Xbox Live account to mine, and the only way to get Dynamic DNA updates now is to purchase a new code from Xbox Live for $10. This is complete bull**, and got me furious. I refuse to pay $10 for a part of the game that should be included free. 2k Sports has updates just like Live 10, and there is no codes or anything to enter, its free like it should be. I am about to go return NBA Live, cause that ** they just pulled off got me pissed.

Get 10.00 from your buddy. Problem solved..

Glenn33 · 10-08-2009, 04:35 PM

Quote:

Originally Posted by jeebs9


	Dude I totally understand the problem. Yes it was his fault. Yes they was a huge warning Label. Yes it re-tells you after you put the code in that it is a one-time usage. I would think as easy as it is too put the code in and have it locked. I think it would that much more easier to show some proof of purchase. And cancel the first code. And give this kid a new code. I’m sorry I know EA is trying to make their little cash on DLC. But in a situation like this. I don’t see the profit. fficeffice" />>> > > I can’t tell you home many times. I got a new game and played it at my friends house first. Or in a situation like mine. I have three PS3. I buy 1 game for the house. You mean to tell me that I have to buy 2 more other serial codes to have the same experience on each. Isn’t that a little messed up. >> > > I have rockband. I buy new songs every week. I buy it if for one account. And just download it to the PS3 and can use it for any other account that’s on the machine. But if EA to corner him into $10 is messed up. Not the way you handle business. You lose him. You might lose all his friends or family member that play Live.>> >>

With all due respect - this isn't like Rockband. If it states it on the label what more is EA supposed to do? EA making money off of DLC has NOTHING to do wit this. It was free and he chose to use it (mistakenly) on his friends console. Lesson learned albeit the hard way.

jeebs9 · 10-08-2009, 05:02 PM

I'm sorry....Don't listen to the rockband comment. I was just giving that as an example of how they should handle it this DNA code. I mean everyone he is shout get 10 dollar and buy another one. Is that literally fair? I mean unless his friend goes out and buys one. And he gives him that code. But that doesn't even make sense either.

10-08-2009, 03:01 PM	#33
jeebs9 Fear is the Unknown OVR: 34 Join Date: Oct 2008 Posts: 46,543	Re: Dynamic DNA Code can only be used once!! I mean wow....Thats really messed up. I mean at least they could cancel the first code. And given you a new one. Now that would of made more sense from a customer service point of view. I mean how many kids are going to do this? A lot....everyone brings games over to someone else house. __________________ Hands Down....Man Down - 2k9 memories http://www.youtube.com/watch?v=4IHP_5GUBQo

10-08-2009, 04:15 PM	#36
Pappy Knuckles LORDTHUNDERBIRD OVR: 46 Join Date: Sep 2004 Location: Durham, NC Posts: 15,973 Blog Entries: 33	Re: Dynamic DNA Code can only be used once!! People don't know how to take their lumps anymore.

10-08-2009, 04:28 PM	#37
jeebs9 Fear is the Unknown OVR: 34 Join Date: Oct 2008 Posts: 46,543	Re: Dynamic DNA Code can only be used once!! Dude I totally understand the problem. Yes it was his fault. Yes they was a huge warning Label. Yes it re-tells you after you put the code in that it is a one-time usage. I would think as easy as it is too put the code in and have it locked. I think it would that much more easier to show some proof of purchase. And cancel the first code. And give this kid a new code. I’m sorry I know EA is trying to make their little cash on DLC. But in a situation like this. I don’t see the profit. fficeffice" />>> > > I can’t tell you home many times. I got a new game and played it at my friends house first. Or in a situation like mine. I have three PS3. I buy 1 game for the house. You mean to tell me that I have to buy 2 more other serial codes to have the same experience on each. Isn’t that a little messed up. >> > > I have rockband. I buy new songs every week. I buy it if for one account. And just download it to the PS3 and can use it for any other account that’s on the machine. But if EA to corner him into $10 is messed up. Not the way you handle business. You lose him. You might lose all his friends or family member that play Live.>> >> __________________ Hands Down....Man Down - 2k9 memories http://www.youtube.com/watch?v=4IHP_5GUBQo

10-08-2009, 05:02 PM	#40
jeebs9 Fear is the Unknown OVR: 34 Join Date: Oct 2008 Posts: 46,543	Re: Dynamic DNA Code can only be used once!! I'm sorry....Don't listen to the rockband comment. I was just giving that as an example of how they should handle it this DNA code. I mean everyone he is shout get 10 dollar and buy another one. Is that literally fair? I mean unless his friend goes out and buys one. And he gives him that code. But that doesn't even make sense either. __________________ Hands Down....Man Down - 2k9 memories http://www.youtube.com/watch?v=4IHP_5GUBQo

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Dynamic DNA Code can only be used once!!