EA & Consumer Respect

[Phobia]

Quote: Originally Posted by Broncos86

I'm a bit surprised with where this thread went. I don't usually like catering to conspiracy theories or crackpot ideas. Some want to make this a revolution, or some war to wage, and I think that's a mob mentality taking over. I've stated my grievances too, but at some point it IS a video game. I wrote a polite, but direct, email to the address they gave us and detailed my issues with NCAA 12.

Bronco did u read my post(#375)? Reason i ask this is because I am not "waging a war". But I do think mob mentality should take over some if it positive for us the consumer. Like my post #375 said in one part

"The price of the item, the type of item, or the medium that item is no does not change if the product you are buying should come defective or not. I don't understand the mindset of accepting less "Just because it is a game". You could have this mindset about literally every object in our everyday lives and companies would have no problem doing less if we expected it."

I thinking see people passionate about not dealing with these issues any longer is a positive. Because the simple fact is, we should NOT be dealing with them and I don't think anyone can argue that we should be.

I also don't believe it has anything to do with "this generation" of people and all the other blows that are thrown. Like I stated earlier in the thread. I believe if you asked the hard working people from 50 years ago if this kinda of quality would be acceptable and many would not think so. Those people took pride in making sure what they created was quality and it was a direct representation of them.

We have lost that. So I don't think wanting better quality is a negative on the people.

[chia51]

Quote: Originally Posted by Broncos86

Speculation at best. That sounds like little more than "us against the Man" and that fight gets old. They're a company trying to promote a new product. If what Justin said is true, and I'm willing to accept it, then it is what it is and they've made efforts to alleviate the issue. Let's see what comes down the pipe. Yeah, we get it. "Corporations are like, evil, man." But sometimes a spade really is a spade. If you feel this is your holy war, godspeed to you, sir. Just keep in mind that this community had direct communication with several development teams, and we've effectively spoiled those relationships.

Agreed.. but the fight still will eventually be taken by someone, and until people stop giving money to them, they will not listen otherwise... so that is why I am trying a different tactic.

[Blaze125]

Quote: Originally Posted by chia51

Not even a timeline... give us the notion that you know and that you are working on it. That's it. Why is that it... well because that will mean that they 1)are acknowledging it, and 2)having to man up by announcing it to everyone

I have to ask, does the absence of the fact they haven't come out and been like "We are doing everything we can to fix this roster glitch" mean they aren't working on it? You can tell me that I have no proof they are, but the same applies to your argument. Just because there's no announcement doesn't mean they aren't aware, and it certainly doesn't mean they aren't working on it.

What does it matter whether they "man up" and admit that there's a glitch? Isn't having to put out a patch to fix the problems enough? There will be patch notes, people will be like "OMG they had to put out another patch for THAT" and all your work you're doing by trying to push this issue that quite honestly, a casual gamer has probably turned a blind eye to, will be for naught.

The Brink situation was different. No matter how much it sucks, the roster glitch is not "game-killing". Brink had issues far beyond a tendency problem; they provided things that you had to do to even play the game. What is EA going to say? They'll put out an announcement, and people (not saying you) will be just bash them some more, demanding more answers. This is something that requires patience. I feel like all you want to do is drag them through the mud, exposing them for putting out a glitch ridden bugfest of a game.

But it's 1) a video game, and 2) a majority of people, in the end, won't care. It's been said countless times, speak with your wallet. If it's really as bad as you say, and you can no longer stand these incredible indecencies, then find the best NCAA you ever played and continue with that. It may not have the flashiest features, and the graphics will be outdated, but as long as you enjoy the game, who cares right?

[Broncos86]

I do not believe you really understand what a mob mentality is about, or why it's a negative aspect. Losing one's individual moral structure and awareness to instead simply follow the lead of others is how good people make very poor mistakes.

At any rate, I do wish you guys well in your campaign.

[chia51]

Quote: Originally Posted by Blaze125

I have to ask, does the absence of the fact they haven't come out and been like "We are doing everything we can to fix this roster glitch" mean they aren't working on it? You can tell me that I have no proof they are, but the same applies to your argument. Just because there's no announcement doesn't mean they aren't aware, and it certainly doesn't mean they aren't working on it. What does it matter whether they "man up" and admit that there's a glitch? Isn't having to put out a patch to fix the problems enough? There will be patch notes, people will be like "OMG they had to put out another patch for THAT" and all your work you're doing by trying to push this issue that quite honestly, a casual gamer has probably turned a blind eye to, will be for naught. The Brink situation was different. No matter how much it sucks, the roster glitch is not "game-killing". Brink had issues far beyond a tendency problem; they provided things that you had to do to even play the game. What is EA going to say? They'll put out an announcement, and people (not saying you) will be just bash them some more, demanding more answers. This is something that requires patience. I feel like all you want to do is drag them through the mud, exposing them for putting out a glitch ridden bugfest of a game. But it's 1) a video game, and 2) a majority of people, in the end, won't care. It's been said countless times, speak with your wallet. If it's really as bad as you say, and you can no longer stand these incredible indecencies, then find the best NCAA you ever played and continue with that. It may not have the flashiest features, and the graphics will be outdated, but as long as you enjoy the game, who cares right?

Agreed 100%... but it still doesn't change the fact that the game has been bug ridden for several years now.

As a company they should take pride in their work even if it has a bug or two... we support them with our wallets and the least they could do would be to acknowledge our concerns.

[Broncos86]

Quote: Originally Posted by chia51

Agreed 100%... but it still doesn't change the fact that the game has been bug ridden for several years now. As a company they should take pride in their work even if it has a bug or two... we support them with our wallets and the least they could do would be to acknowledge our concerns.

That's cutting short the communication we've had with them in the past, and that's not entirely fair. As I've said before, we had communication, and we burned the bridge. Blame ourselves.

[Pared]

Quote: Originally Posted by northface28

Hey, that sounds just like......wait, nevermind.

Go ahead and say it. "It sounds just like Operation Sports."

That is so funny! No one has ever mentioned that here in the forums before!

Or you can turn it around and post some random site and act like that isn't what you meant.

I never understood hypocrites such as this. Make unfunny sarcastic comments about our site yet still want to be a member.

[chia51]

Quote: Originally Posted by Broncos86

That's cutting short the communication we've had with them in the past, and that's not entirely fair. As I've said before, we had communication, and we burned the bridge. Blame ourselves.

Now this is coming full circle with the "how much can a dev take, how thick is their skin?" and I don't want to get into that as it doesn't matter it is all opinions from this end.

Did OS burn the bridges... sure... due to some people and the way they acted... does that mean that they shouldn't acknowledge the problems? No, imho.


Update: Just got off the phone with Crystal from EA.

She told me basically that they are aware of the problem(s) and that she does not know if there is a patch in the works right now but that they are gathering all of the information and will try and get an update/patch out as soon as they can. She said that they have received 1000's of calls/emails regarding the bugs in the game.

She has personally sent the information that is posted here on OS (and what I sent her) to the developers via email and that she is going to talk to media relations and her higher ups to see what they can do regarding an "official statement". She will be calling me back again once she gets word either way. Crystal was very nice and I let her know that we would like to hear that they know and are working on it instead of silence.