Here is my conversation with ea tech support.
Code:
Thomas: Hi, my name is Thomas. How may I help you?
: I was writing to give some information on ncaa football freezing
Thomas: Yes please specify your issue
: I am experiencing a lot of freezing while the game tries to load a screen in offline dynasty mode
: It does it when trying to advance weeks sometimes
: when loading the dynasty
: when viewing a recruit
: when viewing a player on my roster
: the common thread is on a new page load is when this happens
Thomas: Are you facing such lagging issues in other EA games too ?
: when it is trying to load some form of new data it locks up
: this is the only ea game i own
Thomas: Ok
: the only other game i have had any freezing issue with was forza 2, but I have not had any freezing issues with anyother games in my collection
: I have also taken the game to a friend who has one of the new slim 360s and the problem happens there as well
: so its not just my box that appears to have an issue with it
Thomas: Please follow the below given steps to clear your cache for the Xbox 360:
1.Locate the System section of the Xbox 360 Dashboard.
2.Select Memory, select Hard Drive, and then press Y to view the device options screen.
3.On the Xbox 360 Controller, press the following buttons in order:
X button
X button again
left bumper
right bumper
X button
X button again.
4.You will be prompted to confirm system maintenance, select Yes by pressing A.
: Already did that
: I thought it might have something to do with the HD, so I moved the save to a memory card
: and cleared the cache on both devices (mc and hd)
: and the problem still presists
Thomas: Well sorry for the inconvenience that you have undergone .
: Worst part is when the game is working its the best NCAA title ive played since I started back in 98 on the pc. Its a solid game but the freezing issues are killing me.
Thomas: Yes some other users have also posted such issues in the game forums ,I hope there will be a patch for this issue .
: Thank you, if they are having problems replicating this issue in the lab, I can send a generic account with a save file that is doing it.
: But as wide spread as the issue seems to be, im pretty sure you guys are seeing it as well
Thomas: Well I can escalate your issue to my seniors they will assist you further
: ok
Thomas: It was pleasure chatting with you today. For your convenience and future reference, you will receive a detailed transcript of our chat by email.
Thomas: Bye and have a nice day !!
: you 2
Thomas: also try this link
http://support.ea.com/cgi-bin/ea.cfg/php/enduser/std_adp.php?p_sid=HCOjjD5k&p_accessibility=0&p_redirect=&p_faqid=47840
Thomas: Thanks again
Thomas: It says "If you notice freezing when trying to snap the ball in NCAA Football 11 for Xbox 360, try to copy the game to your XBox 360 hard drive. This should correct this issue."
: I have already, I actually have not had a single ingame freeze.
: all of mine are when it tries to load new screens in dynasty mode
Thomas: Okay
Thomas: Thanks again ,let my seniors look into this
Thomas: Bye !!
Thomas has disconnected.