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NBA 2K12 News Post


Hi guys,

I'm the Social Media Coordinator for 2kSports and I know we have been having issues with the "My2K" account verification.

The issues to my knowledge are the following:
  • Registered users receive an e-mail and the verification code clicks in as "INVALID"
  • Registered users are not receiving ANY e-mails for verifications
  • From the "update My2K" menu via console, the "Reset Password" feature isn't sending an e-mail
Please leave your registered "My2k" username in this thread and I will manually re-send an e-mail attempt while our team works on the issues at hand.

Thanks for all your patience, I can promise the team is working on hammering out all the issues. For now, I'm here to help with e-mail verifications.

Thanks guys.

UPDATE:

Great news for you users who need verification for your “My2K” accounts! Now you can verify manually by the following steps:

1. If you go to: https://www.nba2k.com/social/link
2. Enter your “My2K” account name AND password
3. When you log in, successfully, this is an automatic verification of your account via the log in!

Again it’s for people who haven’t received an email, had an INVALID link in their email, or are wanting/needing to verify their "My2K" account.

Additionally, ALL email links will work now, even if they are expired. You just may require a log-in before validating the account.

Hope this will be of MAJOR help to all of you who were having verification issues!

- Chris
Social Media Coordinator

Game: NBA 2K12Reader Score: 8/10 - Vote Now
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Member Comments
# 261 LD2k @ 10/06/11 11:42 AM
Quote:
Originally Posted by avwhitechic
Ayo straight up this is how customer service should be done. No one said problems wouldnt arise with these games. But i luv how to 2K attacks the problem head on. PROPS TO U 2K
Thank you.

Also, CHECK SPAM FOLDERS.
 
# 262 jmmontoro @ 10/06/11 11:46 AM
Just activated! Thanks a lot LD2k, this is the way support should work everywhere!
 
# 263 dsan88 @ 10/06/11 11:47 AM
email was sent to me and once i hit "allow" on facebook, it linked me to this google account thing..do i need a google account? and please send me the email again

username: ahcla88

thanks

nevermind that google account thing...my nephews account was logged in..i just need the email again please
 
# 264 xRay @ 10/06/11 11:47 AM
xRay (resetting Password didnt help)
 
# 265 kevinc @ 10/06/11 11:51 AM
Got my verification this morning. Probably about 12 hours after I first logged in. Using a yahoo email.

No issues

Echoing the good customer service comments
 
# 266 LD2k @ 10/06/11 11:52 AM
Please let me know if the "Reset Password" is or is NOT sending an email.

I will forward it to the team if it's not.

Thanks guys.
 
# 267 Knighttime24 @ 10/06/11 11:56 AM
My2k Account Username: SetPlayz

"Reset Password" has not sent me any emails. I've checked my spam folder.
 
# 268 GIBE9612 @ 10/06/11 11:58 AM
 
# 269 BigTigLSU @ 10/06/11 12:01 PM
Quote:
Originally Posted by LD2k
Please let me know if the "Reset Password" is or is NOT sending an email.

I will forward it to the team if it's not.

Thanks guys.
Not working for me checked spam folder

bigtiglsu2002
[email protected]
 
# 270 Knighttime24 @ 10/06/11 12:02 PM
I received the email. Thanks alot, LD2k.
 
# 271 xRay @ 10/06/11 12:07 PM
I received a mail now Thanks alot
 
# 272 rawmc30 @ 10/06/11 12:09 PM
My bad my username is goknicks2011. I gave u the wrong name sorry.
 
# 273 DMac 20 @ 10/06/11 12:18 PM
User Name :

DMAC 20
 
# 274 texasgmr @ 10/06/11 12:29 PM
Username: texasgmr
email: [email protected]
 
# 275 ibewhoibe0910 @ 10/06/11 12:29 PM
Hey LD2K this is kinda off topic but i seen someone mentioned about the codes for kings and warriors. Mine worked fine, but the problem i am having is when i first get into the game my code isn't showing and the team isn't showing. After playing for awhile it finally shows up? Same thing with my brothers code. Not sure why its not showing up at first but it takes AWHILE for it to finally show the code is in and then i can use the teams
 
# 276 Butafinguz @ 10/06/11 12:32 PM
User name: Mr Ennis
 
# 277 JJT @ 10/06/11 12:35 PM
JJT

my 2k name.
 
# 278 NealN42 @ 10/06/11 12:35 PM
 
# 279 KidHypeTellem @ 10/06/11 12:38 PM
Username: Lesh0430489

Thanks
 
# 280 Irbeck @ 10/06/11 12:50 PM
My 2k username: Irbeck
 


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