New found respect...

azjoe_02 · 05-29-2006, 03:26 PM

I have a new found respect for the folks at elicense/viatech... Sunday night, I was DL'ing FOF2k4 on a second laptop at home and it said that I didn't have any licenses remaining. So I figured great I won't get to play until after work on Tuesday, because Monday is a holiday. Well, to my surprise I had a response from them this morning, a holiday! Wow, I give them a thumbs up.

I was one to complain about the whole e-license thing, but I have no complaints anymore...

Icy · 05-29-2006, 03:32 PM

Even not being perfect, they are the best online licensing company for sure. Their support is usually fast and i love that you can license/unlicense games anytime you want and even if you run out of licenses because a mistake, they issue a new one so fast. Can't say the same about softwrap or other companies.

Dutch · 05-29-2006, 08:34 PM

Before I left for an extended stay in Biloxi, I loaded FOF onto my laptop and had the same problem. I shot them an e-mail that night and the next morning I was setting up my MP leagues on FOF.

They are so prompt it's almost scary. I feel like they have been checking their e-mail for years just to help me out.

It's not often you find any kind of company like that these days.

sovereignstar · 05-29-2006, 08:37 PM

Did you tip them?

MizzouRah · 05-29-2006, 08:39 PM

I've been saying this for years. Great people that work their tech support.

Dutch · 05-29-2006, 08:43 PM

Quote:

Originally Posted by sovereignstar

Did you tip them?

I'll leave that to Jim.

Cringer · 05-29-2006, 09:33 PM

Crap. I thought this was going to be about me.

eLicense people are ok too I guess.

Izulde · 05-29-2006, 09:40 PM

I've never understood people who've complained about elicense myself. The times I've had to use them, they've been extremely prompt and efficient.

05-29-2006, 03:32 PM	#2
Icy Pro Starter Join Date: Sep 2003 Location: Toledo - Spain	Even not being perfect, they are the best online licensing company for sure. Their support is usually fast and i love that you can license/unlicense games anytime you want and even if you run out of licenses because a mistake, they issue a new one so fast. Can't say the same about softwrap or other companies. __________________

05-29-2006, 09:33 PM	#7
Cringer Grizzled Veteran Join Date: Oct 2000 Location: Edinburg,TX	Crap. I thought this was going to be about me. eLicense people are ok too I guess. __________________ You Stole Fizzy Lifting drinks! You bumped into the ceiling which now has to be washed and steralized, so you get NOTHING! You lose!

05-29-2006, 09:40 PM	#8
Izulde Head Coach Join Date: Sep 2004	I've never understood people who've complained about elicense myself. The times I've had to use them, they've been extremely prompt and efficient. __________________ 2006 Golden Scribe Nominee 2006 Golden Scribe Winner Best Non-Sport Dynasty: May Our Reign Be Green and Golden (CK Dynasty) Rookie Writer of the Year Dynasty of the Year: May Our Reign Be Green and Golden (CK Dynasty)

05-29-2006, 08:34 PM	#3
Dutch "Dutch" Join Date: Oct 2000 Location: Tampa, FL	Before I left for an extended stay in Biloxi, I loaded FOF onto my laptop and had the same problem. I shot them an e-mail that night and the next morning I was setting up my MP leagues on FOF. They are so prompt it's almost scary. I feel like they have been checking their e-mail for years just to help me out. It's not often you find any kind of company like that these days.

05-29-2006, 08:37 PM	#4
sovereignstar Pro Starter Join Date: Feb 2004	Did you tip them?

05-29-2006, 08:39 PM	#5
MizzouRah Hall Of Famer Join Date: Sep 2002 Location: Troy, Mo	I've been saying this for years. Great people that work their tech support.

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