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07-25-2006, 11:33 AM
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#1 | ||
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Coordinator
Join Date: May 2002
Location: Jacksonville, FL
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Anyone work for Home Depot?
You should really think about hiring another person to man yourcustomer service hotline. I have called everyother day for about 1 week now and I have only gotten through once after a 2.5 hour wait. Today, its been 1.5 hours so far and your music sucks!!! So I guess you guys are winning since I usually hang up by now but today is my day off!!! Im in for the long haul....OH!!! and just because I bought something online should not preclude me from skipping your punishing waittime by going up to the store which while filthy and dank, is only 3 minutes from my house. How do you compete with Lowes?
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Jacksonville-florida-homes-for-sale Putting a New Spin on Real Estate! ----------------------------------------------------------- Commissioner of the USFL USFL |
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07-25-2006, 11:35 AM
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#2 |
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Coordinator
Join Date: Jan 2001
Location: Keene, NH
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they must be all off training for the olympics
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Mile High Hockey Last edited by Draft Dodger : 07-25-2006 at 11:35 AM. |
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07-25-2006, 11:50 AM
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#3 |
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Grizzled Veteran
Join Date: Oct 2000
Location: Wisconsin
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If you purchased something online you can't go to the store?
That is pretty f'n stupid.
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You, you will regret what you have done this day. I will make you regret ever being born. Your going to wish you never left your mothers womb, where it was warm and safe... and wet. i am going to show you pain you never knew existed, you are going to see a whole new spectrum of pain, like a Rainboooow. But! This rainbow is not just like any other rainbow, its... |
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07-25-2006, 11:56 AM
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#4 |
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General Manager
Join Date: Oct 2004
Location: New Mexico
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I'm pretty sure Home Depot takes pride in it's appalling customer service.
Last edited by st.cronin : 07-25-2006 at 11:56 AM. |
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07-25-2006, 12:08 PM
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#5 | |
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World Champion Mis-speller
Join Date: Nov 2000
Location: Covington, Ga.
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Quote:
Used to be the opposite. Once a company hits a certain size, they seem to be unable to keep up good customer service. What's funnier is they are more exclusive about who they hire, yet their employees are not as competent. |
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07-25-2006, 12:10 PM
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#6 | ||
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Hall Of Famer
Join Date: Nov 2000
Location: Behind Enemy Lines in Athens, GA
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Quote:
Actually, I think that's pretty common these days. It's a function of a lot of companies having their brick-and-mortar operation completely separate from their online operations (which are often farmed out to 3rd parties). Quote:
Poorly, best I can tell 
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"I lit another cigarette. Unless I specifically inform you to the contrary, I am always lighting another cigarette." - from a novel by Martin Amis |
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