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07-12-2013, 07:02 PM
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#1 | ||
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n00b
Join Date: Aug 2008
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Who Do I send request to?
My hard drive had to be replaced on my laptop which cost me my final license. I was wondering if there was someone I can email to have reset my licenses so I can reinstall.
I appreciate the help. Randy |
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07-12-2013, 08:29 PM
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#2 |
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Mascot
Join Date: Jul 2005
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07-16-2013, 11:10 AM
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n00b
Join Date: Aug 2008
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How long until they typically respond? It has been five days and no response. Not even we received your inquiry, someone will get back to you. |
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07-17-2013, 08:36 AM
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Mascot
Join Date: Jul 2005
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Sometimes I get one back the same day.....other times I have to email them several times and it takes up to a month. |
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07-20-2013, 09:45 AM
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#5 |
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High School Varsity
Join Date: Dec 2007
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They don't confirm reception of the email, you just wait and when you've given up hope, they send you a new license
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07-20-2013, 11:20 AM
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n00b
Join Date: Aug 2008
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Thanks Firefly. We are at the one week waiting point (2 emails sent), with no reply. So I am going to hold out hope that you are correct.  |
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07-20-2013, 03:41 PM
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#7 |
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High School Varsity
Join Date: Dec 2007
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Just remember to lose hope at some point, otherwise it won't work
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07-26-2013, 05:59 PM
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n00b
Join Date: Aug 2008
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Okay, I have officially lost hope that I will get a response. I was hoping to have the game up and running very soon. In less than two weeks, I will be unable to do much and need something to keep me from causing my wife and daughter the desire of ending my ...... Thanks, |
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07-29-2013, 09:35 AM
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#9 |
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High School Varsity
Join Date: Dec 2007
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Good, it should arrive any time now
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08-02-2013, 10:42 AM
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#10 |
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General Manager
Join Date: Nov 2002
Location: The Town of Flower Mound
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Hmmm...the prospect of a new game has me wanting to play for the first time in several years. I've gotten a couple of new computers since 2006, but never unlicensed the game before moving to the new computer(s). I just contacted ViaTech, but this thread doesn't have me hopeful that they'll get back to me anytime soon (if ever). Damn...
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UTEP Miners!!! I solemnly swear to never cheer for TO |
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08-02-2013, 11:02 AM
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#11 | |
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n00b
Join Date: Aug 2008
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Not to be a downer, but I still have not heard back and we are now pushing four weeks.  |
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08-02-2013, 11:09 AM
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#12 |
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General Manager
Join Date: Nov 2002
Location: The Town of Flower Mound
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I do still have my old CPU, but is it worth the trouble hooking it up to everything just to unlicense the game? I don't know...
__________________
UTEP Miners!!! I solemnly swear to never cheer for TO |
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08-09-2013, 10:10 AM
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#13 |
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General Manager
Join Date: Nov 2002
Location: The Town of Flower Mound
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Just an update to let y'all know that eLicense did get back to me on Tuesday (about two hours after I had hooked my old computer back up and unlicensed it myself). So they're not completely worthless, I suppose.
__________________
UTEP Miners!!! I solemnly swear to never cheer for TO |
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08-09-2013, 11:15 AM
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#14 | |
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n00b
Join Date: Aug 2008
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I am still waiting. Who did you have to payoff for the help?  |
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