The ImprovEverywhere folks strike again..

[SirFozzie]

Do you remember their earlier prank when they made everyone believe they were U2 and doing a free rooftop concert?

They're back.. and this time BestBuy is the target...

http://www.improveverywhere.com/mission_view.php?mission_id=57

[SirFozzie]

If you can't get to that link (it's being slashdotted).. here's another one.

http://www.bsalert.com/artsearch.php?fn=2&as=1179&dt=1

[Joe]

yeah that "prank" is retarded. they're more helpful than the actual best buy employees

[Fouts]

Best part:

A little while later, an older woman with a handful of products walked past me at one point muttering to herself, "Everyone in this goddamned store is wearing a blue shirt and nobody knows a thing!"


Ain't that the truth.

[Greyroofoo]

some people have waaaaaaaaaaaaay too much time

[SackAttack]

Best part:




Ain't that the truth.

Gonna play devil's advocate here.

Chances are, if you're in home theater grabbing the person heading to the warehouse to get a CD for a customer, he or she doesn't know much, if anything, about that surround sound system.

Chances are, that employee putting away DVDs isn't going to be able to help you with that digital camera you're looking at.

If you're grabbing whoever you can find because you're impatient, that's your problem - not his/hers. If you're randomly grabbing employees you see in departments without stopping to think about what department they're in - that's your problem, not his/hers.

If you're expecting the level of personal attention you'd receive at a specialized retailer when you walk into a big box, and then resorting to either of the tactics listed above to get questions asked, if the employee can't answer them, that's your problem, not his/hers.

Sure, they ought to go find you somebody who CAN help you, but the fact that one particular employee is ignorant of your precious concerns is your problem, not theirs. They applied for a particular job and were trained for it. If you want everybody in the store to know the answer to your computer questions, go shop at a place that specializes in computers, not diversifies between TVs, game consoles, vaccums and baby clothes.

[SackAttack]

Dola, to follow up on that last paragraph, I got off track.

They really should help find somebody who can answer your questions. Their job is to make sure you get taken care of, not to be the one who personally answers all of your questions.

Understand that he/she is doing the best job he can, and don't take it out on him/her just because they're not the right person to be talking to.

If you're shopping at a big box, be patient and realize that if the store isn't staffing as it ought to, there might BE only one or two people who can answer your questions. That's not the employee's fault - that's the retailer's fault. Call their customer service and tell them that understaffing is costing them your business or causing you frustration.

Don't take it out on the poor sap who's likely hearing it from every third customer in the store just because he has the misfortune of wearing the store's uniform.

[sterlingice]

Or just live with the fact that if you're going to shop there and take advantage of their low prices, that money comes from somewhere and it just so happens to be in paying employees so you're going to have a higher percentage of dim bulbs and useless people.

SI

[SackAttack]

Or just live with the fact that if you're going to shop there and take advantage of their low prices, that money comes from somewhere and it just so happens to be in paying employees so you're going to have a higher percentage of dim bulbs and useless people.

SI

Right. I actually said something similar the first few times I typed the post, but ended up cutting that out.