PDA

View Full Version : Whoever invented that voice phone automated system should be skinned

Rizon
07-05-2006, 09:04 PM
I mean really. What were they thinking? It takes 10 times as long to get through than just pushing a digit, and usually never works right. I just end up hitting 0 when the system stops behaving. I was with my wife tonight, and listened to her CLEARLY speak into the phone, only to have the system say "like duh can't recognize hehe ERROR"


EDIT: Nevermind
spleen1015
07-05-2006, 09:09 PM
"One"



"Command not recognized. Try again."






"ONe!"





"Command not recognized. Try again."









"ONE!!!"







"Command not recognized. Try again."








"Piece of shit."



"Thank you. Now connecting you to the gardening department."
cthomer5000
07-05-2006, 09:15 PM
EDIT: Nevermind

is that "nevermind, i already skinned the guy" or "nevermind, i've already changed my opinion?"
stevew
07-05-2006, 09:25 PM
Big Boy.
Logan
07-05-2006, 09:34 PM
Big Boy.

Well done. :)
Rizon
07-06-2006, 08:08 AM
is that "nevermind, i already skinned the guy" or "nevermind, i've already changed my opinion?"

Stop causing trouble.
CraigSca
07-06-2006, 08:24 AM
My favorite is when you're in surroundings that aren't completely silent. Therefore, any noise in the background will cause a selection to be made. Of course, 99% of the time it's the wrong one and you need to start from scratch. It's a real time saver!
Maple Leafs
07-06-2006, 08:45 AM
What was that web site that was all the various ways to get around companies' voice systems?
Huckleberry
07-06-2006, 08:46 AM
I hope none of you are assuming that expedient customer service is the goal of the automated phone system.
John Galt
07-06-2006, 08:57 AM
The thing that bugs me the most is the systems that require you to enter all sorts of information (phone number, account number, birthdate, social security number, etc.) and when you finally get a live person, they ask for all the same information again. It really is baffling to me why anyone would design a system like that.
cthomer5000
07-06-2006, 09:03 AM
The thing that bugs me the most is the systems that require you to enter all sorts of information (phone number, account number, birthdate, social security number, etc.) and when you finally get a live person, they ask for all the same information again. It really is baffling to me why anyone would design a system like that.

Yes yes yes.
stevew
07-06-2006, 09:06 AM
The thing that bugs me the most is the systems that require you to enter all sorts of information (phone number, account number, birthdate, social security number, etc.) and when you finally get a live person, they ask for all the same information again. It really is baffling to me why anyone would design a system like that.
Yes, and then if you get transfererred to a new rep, often times they require you to confirm again.