AlexB
10-08-2006, 10:26 AM
Looking for a little advice here: I've recently changed broadband supplier and to say their service is less than stellar would be an understatement.
Half of the web is apparently unavailable to me (and many others from a couple of forums I have been able to look at), such as any msn site, ebay, a couple of internet banking sites I use, sigames (with FM coming up as well - not good!), etc... Fortunately FOFC is one I can access.
If the forums are to be believed, the problem is that a large batch of IP addresses were previously not authorised/recognised, have now been allocated to Sky broadband, but are still not recognised by a number of websites.
My IP is in the group listed as being in this new batch, and it seems to make sense: the sites I can visit are generally very fast, and the ones I can't I just get the 'Cannot find server' headed screen saying 'The page cannot be displayed' - (something to do with bogon codes apparently?)
However, none of the support staff from the ISP has even mentioned this as a possibility, and always work through potential problems at my end, I assume as they work through a script. This is depsite the fact I had the same problem on my laptop (which independently crashed and burned) and the new desktop I have just received to replace it.
So, to my question: if the problem is as stated on the forums, how big a task is it for Sky to advise sites/servers these IP addresses are valid, which I assume would then allow me and others to freely surf?
If this is a simple task, I'll wait, as the service is cheap and fast on the sites I can see . If it could take months, I'll have to have a rethink....
Half of the web is apparently unavailable to me (and many others from a couple of forums I have been able to look at), such as any msn site, ebay, a couple of internet banking sites I use, sigames (with FM coming up as well - not good!), etc... Fortunately FOFC is one I can access.
If the forums are to be believed, the problem is that a large batch of IP addresses were previously not authorised/recognised, have now been allocated to Sky broadband, but are still not recognised by a number of websites.
My IP is in the group listed as being in this new batch, and it seems to make sense: the sites I can visit are generally very fast, and the ones I can't I just get the 'Cannot find server' headed screen saying 'The page cannot be displayed' - (something to do with bogon codes apparently?)
However, none of the support staff from the ISP has even mentioned this as a possibility, and always work through potential problems at my end, I assume as they work through a script. This is depsite the fact I had the same problem on my laptop (which independently crashed and burned) and the new desktop I have just received to replace it.
So, to my question: if the problem is as stated on the forums, how big a task is it for Sky to advise sites/servers these IP addresses are valid, which I assume would then allow me and others to freely surf?
If this is a simple task, I'll wait, as the service is cheap and fast on the sites I can see . If it could take months, I'll have to have a rethink....