Ordering Problems

[TitansGuru]

Well, I'm trying to join the ranks of the FOF 2007 players but am having trouble with the eLicensing company. I have tried two cards and both were declined. I know both to be good cards with proper billing addresses. Has anyone else had to go through this? What was the solution? Is there a way to obtain a license with my Paypal account directly with Jim if the eLicenser doesn't get it sorted out in a reasonable amount of time?

[Yankee Hotel Foxtrot]

Well, I'm trying to join the ranks of the FOF 2007 players but am having trouble with the eLicensing company. I have tried two cards and both were declined. I know both to be good cards with proper billing addresses. Has anyone else had to go through this? What was the solution? Is there a way to obtain a license with my Paypal account directly with Jim if the eLicenser doesn't get it sorted out in a reasonable amount of time?


Likewise I've had my card denied as having not enough funds, but I have confirmed both online and with over the phone with my bank that both are fine with more than enough credit available?
I've filled in a support form to elicense and am awaiting a reply......I would rather be playing FOF 2007!!!!!

[TitansGuru]

Likewise I've had my card denied as having not enough funds, but I have confirmed both online and with over the phone with my bank that both are fine with more than enough credit available?
I've filled in a support form to elicense and am awaiting a reply......I would rather be playing FOF 2007!!!!!

I'm getting the exact same message. I'm guessing there is something up with their credit card program/server. Please keep me updated if they get it worked out.

[Yankee Hotel Foxtrot]

I'm getting the exact same message. I'm guessing there is something up with their credit card program/server. Please keep me updated if they get it worked out.


I'll let you know as soon as I get a response from someone.

[wade moore]

I would suggest e-mailing viatech and support AT solecismic.com ...

[gnjd_85]

same problem for me, trying to order today after playing the demo yesterday, so seems likely it's a problem on their end at least with this many of us, i'm ordering from outside the US as well. I've e-mailed support

[Ben E Lou]

I'd e-mail Viatech before you do Solecismic. This sounds like a Viatech issue.

[gnjd_85]

I'd e-mail Viatech before you do Solecismic. This sounds like a Viatech issue.

yep thats who i did e-mail, hope they reply soon, i reeallllly want this game and i never was the most patient person on earth :(

[Ben E Lou]

Dola:

Although at least one person should e-mail Solecismic, to make sure that the company knows about this. Any company that relies on Viatech for orders should be aware of this.

[TitansGuru]

Just to follow up:

I received the following email this morning :
We apologize for the inconvience. There seems to be a server issue of sorts. You may wait and try again in a day or two. Or you may place a phone order by calling us at 866-723-3376. Alternatively you may place a mail order by sending us your name, address, e-mail address, phone number, game to purchase, and payment (check or money order). Send to:

ViaTech Technologies, Inc.
2847 Grey Oaks Blvd.
Tarpon Springs, FL 34688
USA

So, it seems there was a server error. I'm going to go ahead and place the order via phone. I'll post here and email Solecismic once I get a resolution.

[Yankee Hotel Foxtrot]

Just to follow up:

I received the following email this morning :


So, it seems there was a server error. I'm going to go ahead and place the order via phone. I'll post here and email Solecismic once I get a resolution.


It appears to be up and running again as I was able to quickly jump on this morning and purchase it online with no problems this time.

[TitansGuru]

Just to close this out, shortly after my last post I received an email from them stating that their server was back up. I was able to place my order with no problem at that time.

Been too busy FOFing ever since to post.:D

[Ben E Lou]

Been too busy FOFing ever since to post.:DSo, how are you liking the game so far?

[TitansGuru]

I'm loving it. I've played the older versions but lost them when I changed computers. This version seems to have a lot more polish. I also really like the Football Outsiders being a part of the game because I frequent their site quite a bit. It just adds to the level of realism. The logo packs available here are great and I'll mess around with the historical rosters once I get the chance.
There is still room for improvement. I'd like to see coordinators being able to progress. It would be great to hire an up and coming coordinator or have to replace yours because someone offered him a head coaching gig.
I'd also like to have a short time after the season to handle players' contracts that are expiring.
Obviously, a few UI tweaks would be nice but none of us play this game for that.
All in all, my favorite football game bar none. 9.5/10

Any help on finding leagues that you can offer or is it up to the individuals to put them together rather than a central place?

[Ben E Lou]

There's a MP league forum at this site. I think most leagues got their start from there, and leagues are often posting looking for new members. You should also check out front page (www.frontofficefootballcentral.com) to take a look at existing leagues.

[TitansGuru]

Just what I needed. Thanks!