korme
08-07-2013, 12:30 AM
Having trouble with my Gateway laptop. More often than not, when my computer enters sleep mode it then shuts down incorrectly, and on restart it gives me that notification, and I restart windows normally.
As an aside I started noticing on startup that a little DOS command that says sdrc.exe would open for half a millisec and then close. I googled it, and its some sort of virus. I was going to try to troubleshoot it but I hadnt gotten around to it (I know..)
But last night the story was different. I hit the power button on my laptop, the power light came on, the fans started...then stopped and I was left with a big, blank screen. I got around this last night by completely removing the battery and unplugging. Once I reassembled everything, I was back in action.
Tonight there has been no luck. The same thing happens that happened last night, except pulling thepower iisn't fixing it.
So before I hand over my coins to Geek Squad.... any ideas or insight for a guy that knows very little about troubleshooting a laptop?
As an aside I started noticing on startup that a little DOS command that says sdrc.exe would open for half a millisec and then close. I googled it, and its some sort of virus. I was going to try to troubleshoot it but I hadnt gotten around to it (I know..)
But last night the story was different. I hit the power button on my laptop, the power light came on, the fans started...then stopped and I was left with a big, blank screen. I got around this last night by completely removing the battery and unplugging. Once I reassembled everything, I was back in action.
Tonight there has been no luck. The same thing happens that happened last night, except pulling thepower iisn't fixing it.
So before I hand over my coins to Geek Squad.... any ideas or insight for a guy that knows very little about troubleshooting a laptop?