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View Full Version : Getting the AVG virus alert with FOF 7.1a


QuikSand
11-25-2014, 08:58 AM
I know this is a documented problem, but I'm not sure why it's hitting me now. I ran FOF 7 for some time, upgraded to 7.1 without incident when it came out, and all was well.

For some dumb reason I decided to upgrade to 7.1a today, and now AVG is blocking access to the game.

I did a quick forum search to no avail. I realize Solecismic's solution is to disable AVG, but that is problematic in my current environment. Is there a workaround that anyone else has found? (I feel like I may have even gone through this before, and if so, sorry)

QuikSand
11-25-2014, 09:56 AM
Virus Removal Frequently Asked Questions - AVG Threat Labs (http://www.avgthreatlabs.com/virus-and-malware-information/content/faq/)

7. How to add file, folder or URL exceptions to AVG scans?

If you need to exclude a certain file, folder or URL from any detection by AVG, please follow these steps:

Open the AVG Admin Console
Go to "Options" menu then click on "Advanced Settings"
Click on "Exceptions" on the left hand menu
Click on the "Add exception" button located in lower left hand corner of this window
Choose the Exception type this dialog window
Now find the file or folder you want to exclude and click OK to save these changes

These exceptions can be used for "Potentially unwanted programs" only. If you set the exception for a viral file (Trojan horse, I-Worm, Worm, W32...), this file will be still detected by AVG tests and the AVG Resident Shield.

Higgs44
11-25-2014, 06:29 PM
If you uninstall the program, as I did. AVG will not allow you to re-install, you will have to disable AVG to re-install. Just a heads up.

DaBolts
11-27-2014, 02:31 PM
After several download and installations of different versions of FOF, this is the 1st time my anti-virus software has ever flagged FOF for a 'Win/Heur' virus. I am unable to proceed with my season, due to the fact that I will not knowingly install a virus onto my PC. Jim, can you please address this asap.

Solecismic
11-27-2014, 02:56 PM
This has been a periodic problem with AVG and FOF 7. I've reported it to them three times now. I've followed the instructions given by Balaji Shanmugam Balasubramanian of AVG Customer Care three times. They don't care.

The bottom line is that heuristic determination of virus threats can be quick if irresponsibly applied, which enables these companies to scan large hard drives in a reasonable amount of time. But it generates huge numbers of false positives.

Since AVG is big and Solecismic is tiny, there's really nothing I can do than hope. If I were a huge company that could afford a legal team, AVG would stop this nonsense. But since I'm not, they're not going to bother adjusting their heuristics to remove this false positive.

The only answer is to stop rewarding irresponsible companies like AVG that don't immediately react to reports of false positives.

Honestly, between this and the Steam issue, it's a wonder I'm still in business.

chinaski
11-27-2014, 07:19 PM
Trust AVG until common sense steps in. Its obviously a false positive. AVG is especially bad for this. Use Kaspersky instead.