Thomkal
06-01-2019, 03:30 PM
First time posting with phone so bear with me. Last week the local cable provider
(Not ours) started upgrading their access in my neighborhood. Holes everywhere so they can replace their cables. No problems for the most part-just a water main break not on my street. So Thursday they get to my street and everything is fine at first but about 8 pm half the neighborhood loses power-me included for about 3 hours. Friday before the long holiday weekend about five o’clock, I’M playing city of heroes and I lose connection and phone tv and internet not working. So we call our provider spectrum they send someone out and he is here 10 minutes comes to the door and says our cable has been cut and there is nothing he can do because our connection is on the other side of the street which means a special team will have to come because they will have to tear up the street to repair it.
Can’t come during the holiday weekend and because they have a govt contrast with this repair team the earliest they could come would be the 31st or up to 10 days later. No one has called or shown up yet😩
(Not ours) started upgrading their access in my neighborhood. Holes everywhere so they can replace their cables. No problems for the most part-just a water main break not on my street. So Thursday they get to my street and everything is fine at first but about 8 pm half the neighborhood loses power-me included for about 3 hours. Friday before the long holiday weekend about five o’clock, I’M playing city of heroes and I lose connection and phone tv and internet not working. So we call our provider spectrum they send someone out and he is here 10 minutes comes to the door and says our cable has been cut and there is nothing he can do because our connection is on the other side of the street which means a special team will have to come because they will have to tear up the street to repair it.
Can’t come during the holiday weekend and because they have a govt contrast with this repair team the earliest they could come would be the 31st or up to 10 days later. No one has called or shown up yet😩