nilodor
05-31-2003, 01:09 PM
http://www.sportsmogul.com/vbulletin/showthread.php?s=&threadid=38646
This is a current thread link and here is a copy of the email I got.
==========================================================
Please note, this only applies to Baseball Mogul Online account subscribers who
were paying by credit card. It does not apply to people who've purchased the
CD-ROM products.
==========================================================
At 3:40pm yesterday (March 29th) someone hacked into the Mogul Online billing
server and took all the credit card data. To ensure that this can't happen
again, we're completely re-building the server from scratch and, for this month
(and probably next month), suspending all billing and removing all information
from the server while we look into alternative, more secure, billing methods. [
This also means the next month of Mogul Online is free for everyone...so,
there's a silver lining to everything.]
We sent an email to every person in the Mogul Online system who was affected --
Unfortunately, however, some people didn't have current email addresses, so they
didn't receive their notifications. Hopefully by sending this message through
the boards, they'll find out about the security breach and can also protect
themselves.
Please, if you were paying for BASEBALL MOGUL ONLINE by credit card:
- Call your credit card company and have the card reported stolen, and have it
re-issued.
- Check your recent activity for the account for fraudulent charges and report
them to your credit card company as fraudulent. (If done within 48 hours of the
charge, this protects you from any liability for the charge. And, after 48 hours
of a false charge being made, you are only liable for a maximum of $50 of the
charge under Federal Law - and Sports Mogul Inc. will pay any $50 liabilities if
they occur. Email Dee for Details [email protected] )
Additionally, our bank is going to notify every single issuing bank in our
records to doubly ensure that no Mogul customer is held liable for fraudulent
charges. However, the fastest way to make sure the card is resecure is to call
your issuing card company directly, since our bank won't be able to send out the
notifications until Monday.
To discuss this further, please visit the forums: Credit Card Theft Topic:
http://www.sportsmogul.com/vbulletin/showthread.php?s=&threadid=38646
Note: Credit Card numbers given to order the CD-ROM products are still perfectly
safe. We used 3rd party billing systems to take CD-ROM orders, and they're on
different systems. CD-ROM purchasers are not affected by this situation - only
Baseball Mogul Online users.
We offer our sincerest apologies for both the security breach, and the downtime.
With luck, we'll emerge from this as a stronger, more secure system.
-Dee Dreslough
[email protected]
www.sportsmogul.com
and
First, a correction:
=================
I said 'Yesterday, March 29th'...it was really May 29th when the hacking
occured. Sorry for the brain-o there. :)
Second, a Clarification:
======================
People who bought the downloadable CD-ROM products Football Mogul, Baseball
Mogul 2003 and Baseball Mogul 2004 are not affected by this. Those credit card
numbers were handled by a third party.
Third, a System for Double Checking
===================================
Feel free to email me [ [email protected] ] with the cardholder name that you
think may have been in our system, and I'll tell you if your card was
compromised or not. Because the billing system is down now, people have no way
of seeing which card they may have had in the system. I can look up cardholder
names and let you know directly if you were affected by the theft.
Thank you for your patience and understanding! Again, our heartfelt apologies
from everyone here at Sportsmogul.
-Dee Dreslough
www.sportsmogul.com
Not a good thing for this franchise, not good at all.
This is a current thread link and here is a copy of the email I got.
==========================================================
Please note, this only applies to Baseball Mogul Online account subscribers who
were paying by credit card. It does not apply to people who've purchased the
CD-ROM products.
==========================================================
At 3:40pm yesterday (March 29th) someone hacked into the Mogul Online billing
server and took all the credit card data. To ensure that this can't happen
again, we're completely re-building the server from scratch and, for this month
(and probably next month), suspending all billing and removing all information
from the server while we look into alternative, more secure, billing methods. [
This also means the next month of Mogul Online is free for everyone...so,
there's a silver lining to everything.]
We sent an email to every person in the Mogul Online system who was affected --
Unfortunately, however, some people didn't have current email addresses, so they
didn't receive their notifications. Hopefully by sending this message through
the boards, they'll find out about the security breach and can also protect
themselves.
Please, if you were paying for BASEBALL MOGUL ONLINE by credit card:
- Call your credit card company and have the card reported stolen, and have it
re-issued.
- Check your recent activity for the account for fraudulent charges and report
them to your credit card company as fraudulent. (If done within 48 hours of the
charge, this protects you from any liability for the charge. And, after 48 hours
of a false charge being made, you are only liable for a maximum of $50 of the
charge under Federal Law - and Sports Mogul Inc. will pay any $50 liabilities if
they occur. Email Dee for Details [email protected] )
Additionally, our bank is going to notify every single issuing bank in our
records to doubly ensure that no Mogul customer is held liable for fraudulent
charges. However, the fastest way to make sure the card is resecure is to call
your issuing card company directly, since our bank won't be able to send out the
notifications until Monday.
To discuss this further, please visit the forums: Credit Card Theft Topic:
http://www.sportsmogul.com/vbulletin/showthread.php?s=&threadid=38646
Note: Credit Card numbers given to order the CD-ROM products are still perfectly
safe. We used 3rd party billing systems to take CD-ROM orders, and they're on
different systems. CD-ROM purchasers are not affected by this situation - only
Baseball Mogul Online users.
We offer our sincerest apologies for both the security breach, and the downtime.
With luck, we'll emerge from this as a stronger, more secure system.
-Dee Dreslough
[email protected]
www.sportsmogul.com
and
First, a correction:
=================
I said 'Yesterday, March 29th'...it was really May 29th when the hacking
occured. Sorry for the brain-o there. :)
Second, a Clarification:
======================
People who bought the downloadable CD-ROM products Football Mogul, Baseball
Mogul 2003 and Baseball Mogul 2004 are not affected by this. Those credit card
numbers were handled by a third party.
Third, a System for Double Checking
===================================
Feel free to email me [ [email protected] ] with the cardholder name that you
think may have been in our system, and I'll tell you if your card was
compromised or not. Because the billing system is down now, people have no way
of seeing which card they may have had in the system. I can look up cardholder
names and let you know directly if you were affected by the theft.
Thank you for your patience and understanding! Again, our heartfelt apologies
from everyone here at Sportsmogul.
-Dee Dreslough
www.sportsmogul.com
Not a good thing for this franchise, not good at all.