Random sales tip time: The harder you work to obscure simple details (such as price), the more suspicious I become about your intentions. Same goes for trying so hard to convince me that you're "trying to help" while simultaneously refusing to answer very simple direct questions.
edit to add: Related tip -- if I call you with cash in hand to buy X, once I make it clear that I'm not interested in alternative Y or Z then your insistence on continuing down those paths puts you at risk of losing the sale of X as well.
In case anyone is wondering, I'm dealing with newspaper reps today. They're probably the worst about this stuff, although I see it to some degree with most media types.
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"I lit another cigarette. Unless I specifically inform you to the contrary, I am always lighting another cigarette." - from a novel by Martin Amis
Last edited by JonInMiddleGA : 01-27-2011 at 02:53 PM.
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