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Someone posted awhile back about the insanity that ensues when someone accidentally sends an e-mail to the entire company. I ran into a new variation on this... someone at an insurance company we work with accidentally sent out a report to the mailing list they use to notify ALL of their customers of outages and maintenance schedules and the like. Here's how it went:
1) the person that accidentally sent the e-mail attempted to recall it. Yeah that won't work.
2) Within an hour there were about 5-10 reply all responses that were all variations on "too late, we already saw!!!" (there was no sensitive information in the e-mail, it referenced a support ticket and was probably intended for one customer but had no defining info in it). This includes animated gifs and lolcats of the "WHAT HAZ BEEN SEEN... CANNOT BE UNSEEN" variety.
3) Over the next 3 or 4 hours I've received about 15-25 more e-mails "why did I receive this? Please remove me from this list"
4) we've now seen a few of the "stop using reply all!" angry e-mails that naturally follow
Since this wasnt just company wide and probably got sent to every doctors office that deals w/ this ins. company I am hopeful that the hilarity could continue for days. The lolcats was a nice twist.
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