Quote:
Originally Posted by DaddyTorgo
I need a dropdown-menu option in Salesforce (our CRM) for "Rude Asshole prospect" to clue me in and enable me to passive-aggressively get back at the people in my mind.
It's particularly amusing when said prospect is so incredibly marginal in the first place (ooh boy...you consult on what...$1bn in total assets? *Yawn*) that I'm basically wasting my time calling him, and then he's rude on top of that (interrupting me as I try to be polite to say "-call me another time" *click*). If he's that busy he shouldn't be picking up the phone.
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That's what customer notes sections are for..
I use Microsoft CRM for this and place information like that in the notes sections, assign them a specific relationship type as well...It's fun and I have some phone with my DHP list...