Quote:
Originally Posted by Ksyrup
As a business, if you're going to join the modern world and offer services you can sign up for online (in this case, appointments), you should damn well make sure you implement the process right.
So, when I make an appointment for new tires, the appointment is received and accepted via email confirmation, and I show up at your store only to be told that the person who does appointments never actually opened the appointment to see that I wanted new tires (at a tire store - who knew?!) so they never ordered them, you can kindly F the F off.
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I'm assuming you are spending $1000 or more on tires too, or in that ballpark. Crazy.