Quote:
Originally Posted by Radii
Don't have the cards yet, but is it certain that you do actually have coverage? or is a potential snafu there and that's part of what insurance/employer are still messing with?
Some doc offices will probably freak out if there's no card, but if you've got coverage you should be able to get your Member Id and Group Number and just give those to the front office staff and be fine.
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I have the group ID, no member ID.
My guess is this is a backside computer foul up. Everything is supposed to be automated, there was a website I (my wife) went to, filled everything out. I checked with my employer to make sure everything was good. Everything checked out. Double checked the website on Monday and again today. I called Aetna today and they are saying they have not seen anything yet.
I shot a note to HR to ask if everything can be resent. Everything on my end has dates for effective coverage and what is covered, so I have printed this all out and will take it with me.
My wife is in a panic, I am not. We need to pay everything out of pocket until the deductible is met anyway. Worst case, we get the receipts and submit after it gets set up.