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Ksyrup · 11-30-2024, 07:07 PM

Am I going nuts? We want to upgrade my daughter's iPhone and we have the Next Up thing on her account, and she's eligible for an upgrade. When we go through the website and pick the phone, color, GB, etc., it clearly shows the phone will be $16.67. Add $10 for the new Next Up Anytime, and it's $26.67. When I hit Upgrade Now, the price immediately changes to $40.56.

On the cart page, it clearly shows it costs $40.56 plus $66 due now. Literally, the line item shows $30.56 per month for 36 months, and $0 to trade in the device.

So, I'm confused. I do the Chat, and explain my question. Here is the response:

Hello, Chris thanks for waiting. As I checked here nothing to worry while you are checking it out it will show still regular price but rest assure that after 2 to 3 billing cycles the actual amount will reflects.

WTF does that mean? Even if I wasn't an attorney, I would not be stupid enough to agree to purchase something that clearly says you owe "X" on the promise of a Chat rep that eventually, it'll be "Y" and we'll credit your account in a few months.

What kind of BS is this?.

11-30-2024, 07:07 PM	#27880
Ksyrup This guy has posted so much, his fingers are about to fall off. Join Date: Nov 2000 Location: In Absentia	Am I going nuts? We want to upgrade my daughter's iPhone and we have the Next Up thing on her account, and she's eligible for an upgrade. When we go through the website and pick the phone, color, GB, etc., it clearly shows the phone will be $16.67. Add $10 for the new Next Up Anytime, and it's $26.67. When I hit Upgrade Now, the price immediately changes to $40.56. On the cart page, it clearly shows it costs $40.56 plus $66 due now. Literally, the line item shows $30.56 per month for 36 months, and $0 to trade in the device. So, I'm confused. I do the Chat, and explain my question. Here is the response: Hello, Chris thanks for waiting. As I checked here nothing to worry while you are checking it out it will show still regular price but rest assure that after 2 to 3 billing cycles the actual amount will reflects. WTF does that mean? Even if I wasn't an attorney, I would not be stupid enough to agree to purchase something that clearly says you owe "X" on the promise of a Chat rep that eventually, it'll be "Y" and we'll credit your account in a few months. What kind of BS is this?. __________________ M's pitcher Miguel Batista: "Now, I feel like I've had everything. I've talked pitching with Sandy Koufax, had Kenny G play for me. Maybe if I could have an interview with God, then I'd be served. I'd be complete."