Quote:
Originally Posted by kcchief19
Unless they have changed in the last year, you can't cancel your uVerse service at the AT&T stores. You have to call to cancel, then take your boxes to FedEx or the UPS Store and they ship them for you. That's how it worked the last two times I cancelled uVerse.
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And the guy I had said make sure you keep your proof of return of the boxes because they had more than one person complain that AT&T charged them for not returning the boxes when they had definitely done it through the UPS Store.