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The two years I had an AHS warranty, I had two problems (our house is 24 years old now). The washer had a major leak, which ended up causing the tile in our utility room to buckle as the leaking water wore away the adhesive under the tile, and the air conditioner conked out.
A closer look at our AHS contract revealed that neither of the conditions that caused our loss were covered under our warranty. It probably isn't coincidence - the things that are likely to go wrong on your appliances are the things AHS doesn't cover. Our wait for an approved tech to come out to fix things was three to four days, as well, and we still had to pay the techs that came out ourselves just for the service call. (We found other solutions when the time came to fix the problems.)
The only part of AHS's operation that impresses me is the diligence of their sales department when it's time to renew.
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