She was pretty rough, but I think people are a little too much on their high horse with this one. I've had to get my wife's car from a tow yard once and it was a pretty aggravating process. I didn't go full on "Britt", but I definitely said some things that I wouldn't be proud of if a camera was on me.
At some point we are going to have to let people be human from time to time at their house, in the bathroom, at a tow yard ... You pretty much have to be a 24/7 robot now days if you are in the national limelight (or semi regional limelight in the instance of Britt
).