Quote:
Originally Posted by albionmoonlight
I don't even recall it being an option. When I reported the fraud, they cancelled the account. Then we talked about mailing the new card, looking for other charges, etc. But the first step (and I don't recall it being a question) was to cancel the account right then.
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Never had that option with another bank or card either. I once lost a CC at the zoo between the gift shop--last place visited--and the car. Couldn't have been gone more than 5 minutes when I called and they even canceled it then. It's why the initial "well we have to wait and see" response struck me as so weird. Honestly, after the first call, the second one didn't surprise me. It makes me wonder if there's a known glitch in their web site or something along those lines.