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Old 01-08-2023, 10:40 AM   #351
bob
College Starter
 
Join Date: Oct 2004
Post-script on my travel to Iceland.

Departure -
ATL -> JFK on JetBlue, no issue. JFK -> Iceland on Icelandair, no issue.

Return -
As a reminder, originally it was Iceland -> BOS, then BOS -> ATL. BOS -> ATL was cancelled without notification, and it took a while to get rescheduled and then eventually did, but requiring a night stay in Boston.

Well, when they rebooked us for that BOS -> ATL flight, they screwed up the class of ticket and put us in some class that doesn't allow carry-ons. Which we didn't find out until checking in via the app the day of. So I spent about 2 hours on the phone dealing with this. Their solution was to un-check us in, fix the class of ticket, but then we needed to check in in person at the airport. Fine. So we get there and now they have lost our seat assignments (which we of course previously had to pay for). After 30 minutes at the check in line, they finally just say screw it and give us the exit row seats.

So I guess it worked out, but needless to say I wasted a lot of time and don't really want to fly again soon.
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