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Originally Posted by Edward64
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Make that any Indian airlines
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A group of passengers at India's Bengaluru airport experienced a particular kind of flight envy as they watched their own plane take off without them.
The 55 passengers were still on a shuttle bus out to the plane, boarding passes in hand, when the Go First flight to New Delhi departed.
In a statement to CNN, Go First acknowledged the incident, which took place on January 9.
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Yeah, no shit. There was a breakdown somewhere. I'm thinking its got to be ultimately aircrew right? They count the occupied seats, check it against some sort of roster, and (generally) shouldn't be taking off with checked bags without their owners.
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The Directorate General of Civil Aviation, India's national aviation regulator, has confirmed it is investigating the incident, which it called a "dereliction of their regulatory obligations," according to CNN affiliate News18.
According to Go First's spokesperson, "all concerned staff" have been taken off of the work rota, and the airline has issued a notice to Bengaluru airport's ground handling agency.
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