Quote:
Originally Posted by Lathum
I will say this much. I have opened over 60 new TGI Fridays restaurants as a trainer. Obviously when you are training a staff of over 100 people one thing you must do is point out peoples mistakes. Early in my career I would walk around and say " that's wrong!!" and " You're not doing it right!!" and I would wonder why the trainee's didn't like me and were reluctent to aproach me. Not only did it hinder their learning expierience but it made the enviorment less fun.
As I gained more expierience I learned it was best to ask people WHY they were doing what they were and eventually learned that 90% of the time people didn't even know they were doing something wrong. It became obvious that it was beneficial to everyone to figure out "why" they were doing something wrong then just point it out in an accusing manor.
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If this is about the way Tyrith was accused, I agree. If this is about something else, I don't know what you mean.