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Originally Posted by flere-imsaho
When I lived in Chicago I had WOW (formerly Wide Open West): http://www.wowway.com/home-map
I can't recommend them highly enough. Performance was very good, prices were reasonable, but customer service (including techs) was unbelievably good.
Two examples:
When you have techs come out to install cablecards in a Tivo from other companies, they will invariably either a) have no idea what they're doing or b) give you a lecture about how cablecards and/or the Tivo are the worst things possible. WOW techs, on the other hand, generally knew what they were doing with the cable cards & Tivo, or, if not, were excited about figuring out how to do it. I.e. actual techs as opposed to cable "plumbers".
When you have to call tech support you get someone who is personable, knowledgeable, and tends to be a very good troubleshooter. There's also no sense at all of a rush to get you off the phone within a particular time period.
I can't recommend them enough. If they ever come to Maine I will switch back immediately. |
We have WOW here in Detroit. It's pretty much the only cable alternative to Comcast (though UVerse is available too). The few people I know who had switched from Comcast to WOW, promptly switched back to Comcast after a few weeks.
I have looked into to switching - for money reasons - but WOW just didn't have the channel line-up I liked it.
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Steve Yzerman: 1,755 points in 1,514 regular season games. 185 points in 196 postseason games. A First-Team All-Star, Conn Smythe Trophy winner, Selke Trophy winner, Masterton Trophy winner, member of the Hockey Hall of Fame, Olympic gold medallist, and a three-time Stanley Cup Champion. Longest serving captain of one team in the history of the NHL (19 seasons).
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