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Old 07-30-2017, 09:15 AM   #4
Edward64
Head Coach
 
Join Date: Oct 2005
Is "always have" accurate?

Airlines have an incentive to maximize profits. They cut "services" so they can lower their fares. I think in theory, an airline with bad services won't survive but in today's domestic airline, it seems most/all major airlines have equivalent poor-mediocre domestic service so there is no incentive to get better.

So publicizing stuff and having government intervene seems to be the options to apply pressure to all airlines. The best successes I can think of from a passenger pov is the 3 hour (?) tarmac rule and of course, the now "we'll do better when we bump you off a flight"

Last edited by Edward64 : 07-30-2017 at 02:08 PM.
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