Board Password/Login Issue

digamma · 02-28-2013, 02:46 PM

The mods and board admins are aware of an issue preventing a number of board members from logging in. It shows up as a message that you have exceeded your log ins. Ben is working on it. Stay tuned.

Ryan S · 02-28-2013, 03:09 PM

Try to avoid logging out of the forum until this is resolved.

Logan · 02-28-2013, 03:45 PM

I'm fine, but I got logged out today on my work computer for the first time in probably years. Guess it's related to the fix.

Ryan S · 02-28-2013, 05:02 PM

Last I heard Ben was unable to log into the board, so we might not hear anything from him until the problem is fixed.

Going by the IP addresses locking out the account, my suspicion is that the problem lies with Operation Sports, but unfortunately I don't have any contact details for their tech guys to hand at the moment.

Lathum · 02-28-2013, 05:07 PM

Ryan- Shoot me a PM with your Email, I have all their tech guys emails from the recent problems I had with my IP. I can forward them on to you

Ryan S · 02-28-2013, 05:52 PM

PM sent, though it might be worth sending the details to some of the other admins/mods as it is already midnight here, so I won't be able to do much tonight.

Ryan S · 02-28-2013, 06:01 PM

If anyone else gets a chance to deal with this, the 173.192.56.164 address that is locking everyone out is osweb3exim.operationsports.com.

When I check the online users, I see osweb3exim.operationsports.com under every user's IP address, rather than the ISP IP.

It seems like this is definitely related to some kind of change OS has made, but the question is can they fix it, or do we need to make some changes to the board to accommodate their change.

Ryan S · 02-28-2013, 06:04 PM

I have just had confirmation that OS are looking into this right now.

Ben E Lou · 02-28-2013, 06:11 PM

Resolved, it appears. (Hey, at least I'm logged in now.

)

Quote:

Originally Posted by OS Overloads

Hi Ben,

This should be entirely fixed. Apologize for the inconvenience, we rolled a new web server software this morning for performance reasons that we are still tweaking it, if there is anything else unusual please do let me know and i'll do my best to look at it in a timely manner.

wade moore · 02-28-2013, 06:11 PM

I'm able to login now when I wasn't earlier, so hopefully that's a good sign.

Buccaneer · 02-28-2013, 06:38 PM

I wondered what the problem was from my iPhone all day and just thought it was a Tapatalk issue.

spleen1015 · 02-28-2013, 07:10 PM

The plan to get rid of the mods has been foiled!

Alan T · 02-28-2013, 07:34 PM

I am traveling for work and was afraid somehow my account had been compromised today. Whew

finketr · 03-01-2013, 12:26 PM

Quote:

Originally Posted by Ryan S

If anyone else gets a chance to deal with this, the 173.192.56.164 address that is locking everyone out is osweb3exim.operationsports.com.

When I check the online users, I see osweb3exim.operationsports.com under every user's IP address, rather than the ISP IP.

It seems like this is definitely related to some kind of change OS has made, but the question is can they fix it, or do we need to make some changes to the board to accommodate their change.

Probably a new load balancer or reverse proxy in front of the actual web page. Probably misconfigured in that it's not passing the original source IP address.

02-28-2013, 07:10 PM	#12
spleen1015 Coordinator Join Date: Sep 2003	The plan to get rid of the mods has been foiled! __________________ Why choose failure when success is an option?

02-28-2013, 07:34 PM	#13
Alan T Hall Of Famer Join Date: Dec 2002 Location: Mass.	I am traveling for work and was afraid somehow my account had been compromised today. Whew __________________ Couch to ??k - From the couch to a Marathon in roughly 18 months.

02-28-2013, 03:09 PM	#2
Ryan S Quarterback Join Date: Oct 2000 Location: London, England	Try to avoid logging out of the forum until this is resolved.

02-28-2013, 03:45 PM	#3
Logan Head Coach Join Date: Oct 2000 Location: NYC	I'm fine, but I got logged out today on my work computer for the first time in probably years. Guess it's related to the fix.

02-28-2013, 05:02 PM	#4
Ryan S Quarterback Join Date: Oct 2000 Location: London, England	Last I heard Ben was unable to log into the board, so we might not hear anything from him until the problem is fixed. Going by the IP addresses locking out the account, my suspicion is that the problem lies with Operation Sports, but unfortunately I don't have any contact details for their tech guys to hand at the moment.

02-28-2013, 05:07 PM	#5
Lathum Favored Bitch #1 Join Date: Dec 2001 Location: homeless in NJ	Ryan- Shoot me a PM with your Email, I have all their tech guys emails from the recent problems I had with my IP. I can forward them on to you

02-28-2013, 05:52 PM	#6
Ryan S Quarterback Join Date: Oct 2000 Location: London, England	PM sent, though it might be worth sending the details to some of the other admins/mods as it is already midnight here, so I won't be able to do much tonight.

02-28-2013, 06:01 PM	#7
Ryan S Quarterback Join Date: Oct 2000 Location: London, England	If anyone else gets a chance to deal with this, the 173.192.56.164 address that is locking everyone out is osweb3exim.operationsports.com. When I check the online users, I see osweb3exim.operationsports.com under every user's IP address, rather than the ISP IP. It seems like this is definitely related to some kind of change OS has made, but the question is can they fix it, or do we need to make some changes to the board to accommodate their change.

02-28-2013, 06:04 PM	#8
Ryan S Quarterback Join Date: Oct 2000 Location: London, England	I have just had confirmation that OS are looking into this right now.

02-28-2013, 06:38 PM	#11
Buccaneer Head Coach Join Date: Oct 2000 Location: Colorado	I wondered what the problem was from my iPhone all day and just thought it was a Tapatalk issue.

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