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Old 11-25-2005, 09:44 AM   #1
MJ4H
Coordinator
 
Join Date: Jan 2002
Location: Hog Country
Hmm, what do I do with this?

On about October 24, I ordered a new monitor from an online store (it was a great deal, a dell 2001fp for barely $400). After a week of waiting with no indication the item had shipped I called them to ask what was going on. They said oh it looks like it should've shipped but I'll check on it and email you a tracking number as soon as I can.

Well the next morning I got a tracking number. According to ups, they still hadn't received the item to ship to me after another week. So I called them again. They gave me some run around about an error where the wrong monitor was in the box and they had to start over and they would do their best to get the item out to me the next day. Ok, it had only been two weeks since I'd PAID for this monitor and they still hadn't sent it to me. This was a little annoying.

So, about 1 hour after I made that call, my doorbell rang. There was a brand new 2001fp monitor on my doorstep. Hmm, ok. Must've just got someone that didn't know how to use the system or something. I hooked my monitor up and had a blast and forgot all about it.

Of course, this morning, when my doorbell rings and there is another 2001fp sitting on my door step, I laughed. Since my first one had two dead pixels I will check to see if this one has more or less and use the better of the two.

So, I just emailed them to let them know I received a second one. Anything else I should do? Am I legally bound to do anything here? This is a new one to me.

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Old 11-25-2005, 09:52 AM   #2
Icy
Pro Starter
 
Join Date: Sep 2003
Location: Toledo - Spain
I think you did well, you have contacted them regarding that so they should answer you back. Probably they will ask you to send one of them back but they must pay for the transport service not you.
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Old 11-25-2005, 10:13 AM   #3
GreenMonster
High School Varsity
 
Join Date: Mar 2005
Tell them you will be keeping both for the pain and suffering you had to go through for 2 weeks +>...
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Old 11-25-2005, 11:46 AM   #4
Dutch
"Dutch"
 
Join Date: Oct 2000
Location: Tampa, FL
While you at it, you have two exact monitors, I'd ask if they will just sell the second one for a discounted price and have dual-monitor display!

Or...just send the one with the two busted pixels back to them.
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Old 11-25-2005, 11:59 AM   #5
MJ4H
Coordinator
 
Join Date: Jan 2002
Location: Hog Country
I already have a dual monitor display. My vid-card can't handle 3. And yes, I plan to send them the one with more dead pixels.

Though the 2 dead pixels dont bother me at all. I thought they would, but I never even notice them.
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Old 11-25-2005, 12:42 PM   #6
JHandley
High School Varsity
 
Join Date: Sep 2001
Location: Seattle
Sounds like a great excuse to buy a brand new video card as well. When they ship you two, I'll take the extra one off your hands.
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Old 11-25-2005, 12:50 PM   #7
Icy
Pro Starter
 
Join Date: Sep 2003
Location: Toledo - Spain
You should now buy a PC from them, then when you receive both... you will have 3 PC and 2 monitors... so you need to buy another monitor....then they will ship two... then you buy another Pc....and in a few months you could start your own computers shop...sounds like a plan, do you need a partner?
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