Video card help

SackAttack · 08-17-2020, 06:03 PM

my GeForce RTX 2060 had a driver update prompt earlier. I ran it. When I stepped away to pee, I came back and the PC was on, but the screen was blank. Ten minutes later, same issue. Tried a hard reboot and the boot screen loaded briefly, then it went blank.

Any ideas?

MizzouRah · 08-17-2020, 06:10 PM

Can you boot in safe mode?

SackAttack · 08-17-2020, 06:32 PM

Not sure how I'd do that with Windows 10. Never had to before.

CrimsonFox · 08-17-2020, 08:04 PM

Quote:

Originally Posted by SackAttack

my GeForce RTX 2060 had a driver update prompt earlier. I ran it. When I stepped away to pee, I came back and the PC was on, but the screen was blank. Ten minutes later, same issue. Tried a hard reboot and the boot screen loaded briefly, then it went blank.

Any ideas?

this is called the BLACK SCREEN OF DEATH

I had it when I first got my PC. and again when it updated to 8.1 and again when it upgraded to 10

For me tho it did go black but I could still see the cursor.

What I had to do is force it to boot in safe mode. It would still go black for me but strangely after an hour i could see things and then do things. Try to revert back to previous driver for the display/vidcard

or download a specific one for your card.

Chances are the opsys just "guessed" which driver to use and used a generic one so in which case use the one you download from the site.

OR...

maybe that driver sucks and try USING a generic one but choose it manually, don't let it choose because the problem will likely keep happening as win10 loves to choose its own garbage and gets it wrong

CrimsonFox · 08-17-2020, 08:05 PM

how to forceboot to safe mode.

CrimsonFox · 08-17-2020, 08:12 PM

here's a link to when i first had the issue and what solved it

i'm thankful I left breadcrumbs for myself on the net

SackAttack · 08-17-2020, 08:35 PM

Quote:

Originally Posted by CrimsonFox

this is called the BLACK SCREEN OF DEATH

I had it when I first got my PC. and again when it updated to 8.1 and again when it upgraded to 10

For me tho it did go black but I could still see the cursor.

What I had to do is force it to boot in safe mode. It would still go black for me but strangely after an hour i could see things and then do things. Try to revert back to previous driver for the display/vidcard

or download a specific one for your card.

Chances are the opsys just "guessed" which driver to use and used a generic one so in which case use the one you download from the site.

OR...

maybe that driver sucks and try USING a generic one but choose it manually, don't let it choose because the problem will likely keep happening as win10 loves to choose its own garbage and gets it wrong

What's fun is the update came directly from GeForce, not Microsoft.

PilotMan · 08-17-2020, 08:50 PM

I stopped using the GeForce game specific drivers because they would eventually jack up my system, similar to this. Once I stuck with the stock driver no issues.

CrimsonFox · 08-17-2020, 09:39 PM

Quote:

Originally Posted by CrimsonFox

here's a link to when i first had the issue and what solved it

i'm thankful I left breadcrumbs for myself on the net

i forgot the link

Black Screen of pain — Acer Community

MizzouRah · 08-17-2020, 11:01 PM

I just installed the Geforce Game Ready driver, no issues.

I think CF linked booting into safe mode. Once you get it there, you should be able to uninstall the driver reboot and then try again.

Unless the BSOP fix works for you.

I use Geforce Experience:

https://www.nvidia.com/en-us/geforce/drivers/

SackAttack · 08-18-2020, 02:09 AM

Quote:

Originally Posted by MizzouRah

I just installed the Geforce Game Ready driver, no issues.

I think CF linked booting into safe mode. Once you get it there, you should be able to uninstall the driver reboot and then try again.

Unless the BSOP fix works for you.

I use Geforce Experience:

Official GeForce Drivers | NVIDIA

GeForce Experience is how I installed them. :-/

Trying to figure out how to roll back from safe mode now because the display isn't detecting a signal via HDMI when i boot normally.

DirkGildun · 08-18-2020, 07:09 AM

I've had problems with GeForce Experience before, so now I make sure that it's unchecked when I install a new driver for my GTX 1070. I haven't had any problems with GeForce drivers since.

MizzouRah · 08-18-2020, 10:48 AM

Quote:

Originally Posted by SackAttack

GeForce Experience is how I installed them. :-/

Trying to figure out how to roll back from safe mode now because the display isn't detecting a signal via HDMI when i boot normally.

Well shoot... hope you get it figured out.

You could boot to windows boot options then try a system restore point (it should have created one before the video driver upgrade)

https://rivernetcomputers.com/5-ways...-options-menu/

NobodyHere · 08-18-2020, 11:29 AM

Quote:

Originally Posted by SackAttack

GeForce Experience is how I installed them. :-/

Trying to figure out how to roll back from safe mode now because the display isn't detecting a signal via HDMI when i boot normally.

Have you tried hooking up a monitor via DVI or VGA?

SackAttack · 08-18-2020, 11:46 AM

This computer doesn't have a VGA out as far as i can see.

It's a new enough box that I ended up having it reinstall Windows, but I told it to keep my personal docs and it did something weird with Steam, so I may just roll all the way back next.

08-17-2020, 08:05 PM	#5
CrimsonFox Head Coach Join Date: Dec 2009	how to forceboot to safe mode. Last edited by CrimsonFox : 08-17-2020 at 08:06 PM.

08-17-2020, 08:50 PM	#8
PilotMan Head Coach Join Date: Oct 2002 Location: Seven miles up	I stopped using the GeForce game specific drivers because they would eventually jack up my system, similar to this. Once I stuck with the stock driver no issues. __________________ He's just like if Snow White was competitive, horny, and capable of beating the shit out of anyone that called her Pops. Like Steam? Join the FOFC Steam group here: http://steamcommunity.com/groups/FOFConSteam

08-17-2020, 11:01 PM	#10
MizzouRah Hall Of Famer Join Date: Sep 2002 Location: Troy, Mo	I just installed the Geforce Game Ready driver, no issues. I think CF linked booting into safe mode. Once you get it there, you should be able to uninstall the driver reboot and then try again. Unless the BSOP fix works for you. I use Geforce Experience: https://www.nvidia.com/en-us/geforce/drivers/ Last edited by MizzouRah : 08-17-2020 at 11:02 PM.

08-17-2020, 06:10 PM	#2
MizzouRah Hall Of Famer Join Date: Sep 2002 Location: Troy, Mo	Can you boot in safe mode?

08-17-2020, 06:32 PM	#3
SackAttack Head Coach Join Date: Oct 2000 Location: Green Bay, WI	Not sure how I'd do that with Windows 10. Never had to before.

08-17-2020, 08:12 PM	#6
CrimsonFox Head Coach Join Date: Dec 2009	here's a link to when i first had the issue and what solved it i'm thankful I left breadcrumbs for myself on the net

08-18-2020, 07:09 AM	#12
DirkGildun n00b Join Date: Dec 2008	I've had problems with GeForce Experience before, so now I make sure that it's unchecked when I install a new driver for my GTX 1070. I haven't had any problems with GeForce drivers since.

08-18-2020, 11:46 AM	#15
SackAttack Head Coach Join Date: Oct 2000 Location: Green Bay, WI	This computer doesn't have a VGA out as far as i can see. It's a new enough box that I ended up having it reinstall Windows, but I told it to keep my personal docs and it did something weird with Steam, so I may just roll all the way back next.

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