FOF8 screen messed up

AstroWRLD · 10-23-2018, 03:55 PM

I'm trying to play FOF8 again with the new update but I've found the screen to now be messed up. It's as if the screens aren't filling the windows. I've tried everything I could think of, but nothing has worked. Any ideas?

Here is an image: https://imgur.com/gallery/qRzOcF8

Ben E Lou · 10-23-2018, 04:46 PM

Try uninstalling/reinstalling, then restarting your computer.

AstroWRLD · 10-23-2018, 07:43 PM

Quote:

Originally Posted by Ben E Lou

Try uninstalling/reinstalling, then restarting your computer.

So I tried that and it still won't work. I feel like it must have something to do with the new update since I've never had this issue before but I don't know what it could be

Ben E Lou · 10-24-2018, 03:43 AM

I'd engage Solecismic Customer Support then. Something appears to be going on, but I'm not sure what. Some people have reported issues, while others (myself included) are seeing no change in the display.

rosilvernail1950 · 10-26-2018, 09:49 PM

Having the exact same problem

stevew · 10-27-2018, 03:53 PM

Yeah it doesn't fit right for me either, at 1080p resolution if it matters.

Julio Riddols · 10-27-2018, 11:30 PM

Try it now with the 8.2a update. It's fixed on my end after updating.

Bisbo · 10-29-2018, 12:42 PM

With the patch, the display is good but the Game Controls menu and the Game Stage menu have both disappeared - no way to access them. Others have reported the same on the Steam page.

How do you contact Solecistic support? I don't see any way to submit an issue on their website. Unless I'm missing something, the Support page is just a FAQ.

corbes · 10-29-2018, 01:09 PM

From the Support Page:

If you are reporting a bug, please report everything you did prior to observing the problem. Every click, details about what stage of the season you're in. If we can't recreate a problem, we can't fix it. Please be willing to respond to requests for more information about your report.

If there's a crash, please check your computer's Event Viewer (eventvwr from the Run command) and copy the corresponding event record. There's no way to begin to diagnose a crash without that record. Also, tell us, in detail, each screen that was open and the exact sequence of events that led to the crash. Crashes will be fixed, but not without all of this information. We always reply to bug reports, and there are no unresolved bug reports in the game. However, if you report something, but do not respond to follow-up questions, we have no choice but to close the report. Again, please be willing to respond to requests for more information if you find a problem you feel is a bug in the game.

Our email address is customersupport AT solecismic.com. Please do not send file attachments, as email with attachments will automatically be deleted before we read it.

Bisbo · 10-29-2018, 01:49 PM

Ahh, thanks.

Bisbo · 10-31-2018, 04:28 PM

I submitted a ticket to Solecismic and was told "very likely removing the frfoot.fgr from the universe directory" would solve the problem. Worked for me.

10-23-2018, 04:46 PM	#2
Ben E Lou Morgado's Favorite Forum Fascist Join Date: Oct 2000 Location: Greensboro, NC	Try uninstalling/reinstalling, then restarting your computer. __________________ The media don't understand the kinds of problems and pressures 54 million come wit'!

10-24-2018, 03:43 AM	#4
Ben E Lou Morgado's Favorite Forum Fascist Join Date: Oct 2000 Location: Greensboro, NC	I'd engage Solecismic Customer Support then. Something appears to be going on, but I'm not sure what. Some people have reported issues, while others (myself included) are seeing no change in the display. __________________ The media don't understand the kinds of problems and pressures 54 million come wit'!

10-27-2018, 11:30 PM	#7
Julio Riddols College Prospect Join Date: Feb 2001 Location: Bryson Shitty, NC	Try it now with the 8.2a update. It's fixed on my end after updating. __________________ Recklessly enthused, stubbornly amused. FUCK EA

10-26-2018, 09:49 PM	#5
rosilvernail1950 n00b Join Date: Oct 2018	Having the exact same problem

10-27-2018, 03:53 PM	#6
stevew Hall Of Famer Join Date: Dec 2003 Location: the yo'	Yeah it doesn't fit right for me either, at 1080p resolution if it matters.

10-29-2018, 12:42 PM	#8
Bisbo H.S. Freshman Team Join Date: Mar 2006	With the patch, the display is good but the Game Controls menu and the Game Stage menu have both disappeared - no way to access them. Others have reported the same on the Steam page. How do you contact Solecistic support? I don't see any way to submit an issue on their website. Unless I'm missing something, the Support page is just a FAQ.

10-29-2018, 01:09 PM	#9
corbes College Benchwarmer Join Date: Nov 2003	From the Support Page: If you are reporting a bug, please report everything you did prior to observing the problem. Every click, details about what stage of the season you're in. If we can't recreate a problem, we can't fix it. Please be willing to respond to requests for more information about your report. If there's a crash, please check your computer's Event Viewer (eventvwr from the Run command) and copy the corresponding event record. There's no way to begin to diagnose a crash without that record. Also, tell us, in detail, each screen that was open and the exact sequence of events that led to the crash. Crashes will be fixed, but not without all of this information. We always reply to bug reports, and there are no unresolved bug reports in the game. However, if you report something, but do not respond to follow-up questions, we have no choice but to close the report. Again, please be willing to respond to requests for more information if you find a problem you feel is a bug in the game. Our email address is customersupport AT solecismic.com. Please do not send file attachments, as email with attachments will automatically be deleted before we read it.

10-29-2018, 01:49 PM	#10
Bisbo H.S. Freshman Team Join Date: Mar 2006	Ahh, thanks.

10-31-2018, 04:28 PM	#11
Bisbo H.S. Freshman Team Join Date: Mar 2006	I submitted a ticket to Solecismic and was told "very likely removing the frfoot.fgr from the universe directory" would solve the problem. Worked for me.

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