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Way to go Gamestop: NCAA 11 story

Posted 07-24-2010 at 07:52 PM by ryan36
So yesterday I bought a ps3 "sony refurbished" 80gig $249...just to play NCAA 11 and the show. Having already liked MLB 2K10, I was strongly leaning toward a 360, because it's cheaper. I bought the refurbished instead of new at Gamestop just cause. I bought an extra controller, NCAA 11 new , the Show used, and Reflex MX vs. ATV

...so I notice that one of my USB's on the ps3 isn't working. I'm not worried about it, one works and I have plenty of ways to charge the controllers.

I decide I don't like NCAA 11...the gameplay is pretty fun, but the college game just doesn't draw me in like the NFL game, and I've already got Madden on preorder. So I take it back, and since it was a new game (I've had for less than 12 hours) and opened, I knew I'd only get trade in value for it.

The guy that sold me the ps3 recognized me , asked me how it's going, and I said I didn't like the game that yesterday I was all excited about...and how much is my trade in value? $25 dollars. So a 30 dollar 1 day rental basically...I start looking at games, and then he comes over to me , and says that since I've only had it a day and really was excited to get it, I must've genuinely not liked it...so he gave me full exchange credit on a new game. And that is why I didn't buy a ps3 or games from Best Buy, I trusted Gamestop to take care of me if I needed them to.

Awesome customer service, in an industry where there is none! And so I've got UNCHARTED, Cabela's hunting, and 2008 smackdown instead of NCAA lol
Total Comments 5

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stlstudios189's Avatar
awesome service for sure. I always get good service @ my gamestop
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Posted 07-24-2010 at 10:19 PM by stlstudios189 stlstudios189 is online now
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smlmeyer's Avatar
Yeah man, GameStop will give you a full refund (should always bring your receipt just in case) within 7 days of the original purchase. My local GameStop has some great dudes working there that are always looking to help you out, telling you what deals are going on. Very nice establishment.
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Posted 07-25-2010 at 01:29 AM by smlmeyer smlmeyer is offline
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Highlight224's Avatar
I had a similar story back when NCAA 05 came out. I purchased it the day it came out for ps2, when I got home, I got the infamous "Disc Read Error". I was real bummed about it and I didn't know white gear twist fix at the time. So, I took it back to Gamestop and asked the dude if could switch it for the xbox version because my ps2 was messing up and he said,"Sure thing man, no problem. I know how bad that had to suck." That is the only time I have been able to swap a game cross platform for a even trade.
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Posted 07-26-2010 at 01:37 AM by Highlight224 Highlight224 is offline
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Beastly Wayz's Avatar
GAMESTOP ROX
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Posted 08-04-2010 at 03:12 PM by Beastly Wayz Beastly Wayz is offline
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fatleg3's Avatar
i wish my gamestop was as good as yours. My girlfriend brought me red dead redemption a couple days after it came out. When she brought it to me i seen it was on 360. I did have a 360 but i was selling it and already had a buyer lined up to buy it. I also have a ps3 and thats what i was going to play from now on. Also my gf took the paper off. Why i dont know i called gamestop and explained to them what was going on but said they could only take it back for trade in value. So they gave me 30 for a game that was only about 2 days old and never played. I put in the other 30 with tax so basically together we spent 90 bucks for rdr
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Posted 09-10-2010 at 06:43 PM by fatleg3 fatleg3 is offline
 


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