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Old 03-29-2008, 01:02 PM   #1
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question about ring of death/fire

I never bought a warranty for the 360 so i was wondering if i can send it in to microsoft for a new one or if i have to buy a new one.
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Old 03-29-2008, 04:14 PM   #2
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Re: question about ring of death/fire

Why don't you just call them and find out?
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Old 03-29-2008, 09:42 PM   #3
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Re: question about ring of death/fire

If your issue is the red rings than you don't need a special warranty as Microsoft gives you three years I think. I just had mine replaced and I do not have a warranty.
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Old 04-05-2008, 12:29 PM   #4
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Re: question about ring of death/fire

Quote:
Originally Posted by Pared
Why don't you just call them and find out?
Why don't you quit being a dick?
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Old 04-05-2008, 12:33 PM   #5
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Re: question about ring of death/fire

Quote:
Originally Posted by Wizeguy
I never bought a warranty for the 360 so i was wondering if i can send it in to microsoft for a new one or if i have to buy a new one.
No, just call customer support and they'll have you go through some tests. Once they determine that you really do have the 3 red rings, they'll give you a reference number and send you the empty box for you to place your dead 360 in, and they pay for shipping. I called them last Saturday and got the box on Wednesday.
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Old 04-05-2008, 12:34 PM   #6
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Re: question about ring of death/fire

Quote:
Originally Posted by Wizeguy
I never bought a warranty for the 360 so i was wondering if i can send it in to microsoft for a new one or if i have to buy a new one.
That is right. MS gives you three years, if it is the red rings of death. If you bought your console within the last three years, call 1-800-4MY-XBOX and tell them what the deal is. They'll send you a coffin and take care of it
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