More Links

cman · 09-25-2008, 10:31 AM

I have the 2 year warranty from best buy though. I found out they have changed their policy, no longer just give you a new one in the store, they send it in. Anyone know about how long it will take to get it back? Is it a new one or do they just repair the old one?

boomhauertjs · 09-25-2008, 11:32 AM

I have an PRP from Best Buy and my 360 died last month. I took it in and they replaced it right there. They even let me keep my old hard drive.

callmetaternuts · 09-26-2008, 08:04 AM

Quote:

Originally Posted by cman


	I have the 2 year warranty from best buy though. I found out they have changed their policy, no longer just give you a new one in the store, they send it in. Anyone know about how long it will take to get it back? Is it a new one or do they just repair the old one?

I would double check on that. The PRP's here are replaced at the store, no send off.

Altimus · 09-26-2008, 12:06 PM

Quote:

Originally Posted by callmetaternuts


	I would double check on that. The PRP's here are replaced at the store, no send off.

Yeah in and out.

Ask for the manager, if you still have a problem, go to a different BB. I've never heard this problem before.

BIG CAROLINA · 09-26-2008, 12:28 PM

They have 2 different plans, a replacement and repair plan, maybe you have the repair plan.

Flyermania · 09-27-2008, 08:04 AM

Quote:

Originally Posted by BIG CAROLINA


	They have 2 different plans, a replacement and repair plan, maybe you have the repair plan.

I don't think Best Buy offers the repair plan on video games systems...just the replacement plan.

And to the OP, definitely try a manager or another store as they should do the exhange right there at the store. That's the whole point of the replacement plan that you paid for.

BIG CAROLINA · 09-27-2008, 05:12 PM

Quote:

Originally Posted by Flyermania


	I don't think Best Buy offers the repair plan on video games systems...just the replacement plan. And to the OP, definitely try a manager or another store as they should do the exhange right there at the store. That's the whole point of the replacement plan that you paid for.

Sure they do, I just got a new 360 from there and those were my options. With the repair they send it out.

09-25-2008, 10:31 AM	#1
cman Rookie OVR: 4 Join Date: Apr 2004 Location: Phoenix, AZ	360 died........ I have the 2 year warranty from best buy though. I found out they have changed their policy, no longer just give you a new one in the store, they send it in. Anyone know about how long it will take to get it back? Is it a new one or do they just repair the old one?

09-25-2008, 11:32 AM	#2
boomhauertjs All Star OVR: 35 Join Date: Feb 2004 Location: Cleveland Blog Entries: 4	Re: 360 died........ I have an PRP from Best Buy and my 360 died last month. I took it in and they replaced it right there. They even let me keep my old hard drive.

09-26-2008, 12:28 PM	#5
BIG CAROLINA MVP OVR: 18 Join Date: Aug 2007 Location: Lake Mary,Fl Posts: 1,763	Re: 360 died........ They have 2 different plans, a replacement and repair plan, maybe you have the repair plan. __________________ GT: BIG CAROLINA23 PSN: BIG_CAROLINA *"Life is too short for a man to hold bitterness in his heart."* Marshall W. "Major" Taylor

	MLB The Show 24 Review: Another Solid Hit for the Series
	New Star GP Review: Old-School Arcade Fun
	Where Are Our College Basketball Video Game Rumors?

More Links

360 died........