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Kevin26385 · 07-05-2011, 05:50 PM

So...I used to pay for xbox live with a credit card. After the entire PS3 Hack, I decided to switch over to the 12 month pre-paid card.

Unfortunately, even after I switched...It still has my credit card information saved on my 360, xbox.com, and billingMS.

Anyway to permanently delete this information?

The GIGGAS · 07-05-2011, 05:51 PM

Call 'em up.

bkfount · 07-05-2011, 10:05 PM

you can delete credit cards from xbox.com under account settings.

They changed the site to force you to call them to turn off auto renewal again though, unless you have an address in the state of illinois.

Kevin26385 · 07-06-2011, 08:36 AM

Apparently I can't delete the credit card because you always need a form of payment on your account.

So even though I am paying this year with a pre-paid card, and auto renewal is off for my credit card...It has to still have the credit card on my account.

/Dumb

Scruffychicken · 07-07-2011, 01:34 AM

I have had your problem too Kev. It's a giant pain dealing with MS over the phone, so I'd almost rather just cancel my card and pay the $6 for a new one.

Kevin26385 · 07-07-2011, 08:11 AM

Quote:

Originally Posted by Scruffychicken


	I have had your problem too Kev. It's a giant pain dealing with MS over the phone, so I'd almost rather just cancel my card and pay the $6 for a new one.

That is what I figured...

And I actually found out that the credit card needing to be on your account is wrong. What I did apparently messed up the account. I ended up putting the pre-paid card on when I was still paying with the credit card (Had 2 days left of service). Apparently to take the card away, I was supposed to let my account go to silver...ugh

07-05-2011, 05:50 PM	#1
Kevin26385 EA Game Changer OVR: 28 Join Date: May 2004	360 Billing Inquiry So...I used to pay for xbox live with a credit card. After the entire PS3 Hack, I decided to switch over to the 12 month pre-paid card. Unfortunately, even after I switched...It still has my credit card information saved on my 360, xbox.com, and billingMS. Anyway to permanently delete this information?

07-05-2011, 05:51 PM	#2
The GIGGAS Timbers - Jags - Hokies OVR: 55 Join Date: Mar 2003 Location: Rose City Posts: 28,476 Blog Entries: 7	Re: 360 Billing Inquiry Call 'em up. __________________ Rose City 'Til I Die Duuuuuuuvvvvaaaaaaaal Hokie Hokie Hokie Hy Member: OS Uni Snob Assoc. OS OT Post Champ '11 Twitter: @TheGIGGAS_OS Xbox Live: TheGIGGAS 3DS: 1349-7755-3870

07-05-2011, 10:05 PM	#3
bkfount All Star OVR: 21 Join Date: Oct 2004 Location: greensboro, NC	Re: 360 Billing Inquiry you can delete credit cards from xbox.com under account settings. They changed the site to force you to call them to turn off auto renewal again though, unless you have an address in the state of illinois.

07-06-2011, 08:36 AM	#4
Kevin26385 EA Game Changer OVR: 28 Join Date: May 2004	Re: 360 Billing Inquiry Apparently I can't delete the credit card because you always need a form of payment on your account. So even though I am paying this year with a pre-paid card, and auto renewal is off for my credit card...It has to still have the credit card on my account. /Dumb

07-07-2011, 01:34 AM	#5
Scruffychicken Pro OVR: 4 Join Date: Feb 2010 Location: Sioux Falls, SD	Re: 360 Billing Inquiry I have had your problem too Kev. It's a giant pain dealing with MS over the phone, so I'd almost rather just cancel my card and pay the $6 for a new one. __________________ Currently Playing: 16 Bit's and before Twitter: DeyTukErJeobs

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