I'm not a fan of DT Linder AT ALL. But to be honest if you haven't actually seen or heard of any crashes from his file first hand, an EA rep saying that his files DO crash when everyone else is saying they don't is kind of well, not very professional.
Again, I don't like the guy. But his rosters do work. I DLed them last night. I edited depth charts, no equipment edits but everything ran fine. But OMT I would be careful about saying that about his file unless you KNOW that it will crash. If I was DT and saw your post I wouldn't be too pleased.