Installed Game not working

[Dirty Turtles]

Wal-Mart's policy is an exchange for the same exact product on video games that are open.

[Peji911]

Quote: Originally Posted by Dirty Turtles

Wal-Mart's policy is an exchange for the same exact product on video games that are open.

I assume you're American? That might not be the case in Canada, but I will try again; lady could have just been having a bad day or something.

[Dirty Turtles]

Quote: Originally Posted by Peji911

I assume you're American? That might not be the case in Canada, but I will try again; lady could have just been having a bad day or something.

You assume correct. I don't know if they have different policies for your stores or not, but I'd just explain that it isn't working correctly, and you would like to exchange it for a new copy.

[mercalnd]

Quote: Originally Posted by Peji911

I assume you're American? That might not be the case in Canada, but I will try again; lady could have just been having a bad day or something.

Pretty much all stores in Canada have this same policy regarding opened video games.