I got it working fine on EA Sportsworld, but when I go into the game and select download face, it says there is nothing to download. I have gotten it to work with Tiger Woods, so I know my accounts are linked. Do you need a gold membership to Xbox Live? I only have the free silver one.
Same happened to me. I just did it again on the easportsfootball.co.uk site. Just upload your photos to that site and you should be good to go after you set up the markers again.