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Can’t play ranked

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Old 06-11-2018, 03:24 PM   #17
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Re: Can’t play ranked

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Originally Posted by Skynet
No, this is likely due to them changing some of their backend infrastructure. They changed to an AWS system, which is proving to be somewhat less reliable and fast to respond. This was causing our game to not get your information within a certain timeout window, making us drop the connection attempt.

Nothing to do with any account in particular, just the way their service changed.
Yeah, it made zero difference when I tried on my other account.
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Old 06-12-2018, 01:37 PM   #18
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Re: Can’t play ranked

Okay, hotfix should have gone out today.

Can you let me know if you still have issues?
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Old 06-12-2018, 05:55 PM   #19
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Re: Can’t play ranked

Seems to be fixed for me, I did see the same error message after the 2nd ranked fight but it didn’t lock me out of ranked and I was able to continue like nothing happened, played about 10-15 ranked fights, error msg only popped up one time

Last edited by RikGra80; 06-12-2018 at 05:58 PM.
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Old 06-12-2018, 05:56 PM   #20
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Re: Can’t play ranked

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Originally Posted by Skynet
Okay, hotfix should have gone out today.

Can you let me know if you still have issues?
No issues whatsoever. Working perfectly now. Spent ten minutes in practice mode, then jumped right into ranked. Took a few seconds to load, and once it did I played four matches in a row with none of the problems I reported before.

Everything seems to have been fixed. Massive, massive thanks to you and everyone else who's been working on this. Ya'll are awesome!
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Old 06-15-2018, 01:21 PM   #21
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Re: Can’t play ranked

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Originally Posted by Skynet
Okay, hotfix should have gone out today.

Can you let me know if you still have issues?
I don't have the issue with the disconnecting any more however since new patch it always keeps me positioning on the "away" side. Before I was playing mostly on the "home" side.
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Old 06-15-2018, 06:37 PM   #22
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Re: Can’t play ranked

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Originally Posted by Skynet
Okay, hotfix should have gone out today.

Can you let me know if you still have issues?
Are we going to get ranked more open i hope so
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Old 06-26-2018, 05:08 PM   #23
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Re: Can’t play ranked

Its happening again. It doesnt show the final screen with the points, stats, etc. It has happened to me last 5 matches.
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Old 06-27-2018, 12:32 PM   #24
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Re: Can’t play ranked

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Originally Posted by BARIK_
Its happening again. It doesnt show the final screen with the points, stats, etc. It has happened to me last 5 matches.
Can you give more details than that BARIK_?

The original problem should very much be resolved, so if you're experiencing trouble connecting to online modes on PS4, then it's something else.

Are you on PS4?
What exact modes are you not able to play?
Does restarting the game change anything?
Do you still get the correct win/loss on your record?
Do you disconnect to the main menu or stay in the mode?
Does it do this for every fight?
How much post-fight do you see?
Etc.
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