Question for the internet tech guys

[JeremyB]

Hi guys

For the last few days I have been having spotty internet speeds. At first I thought it might be just a one off thing but over the weekend it came more apparent that it was something else. I called my isp and they said they see a problme with a noise to signal ratio? What does this mean exactly? There sending out a tech tomorrow when the wife is home but I'm back to work.

We were having issue back in September but you could see there was a problem with the cable signal as when the tv would get choppy the internet would also show offline on the modem.

The thing Is it will be fine for a ungiven amount of time then lose the signal and show offline on the modem

Any advice would be great as I'm not a tech guy anymore, knew a bit when I was younger but am lost now

[ODogg]

This means there is likely an unshielded aspect to your cable that is causing intermittent issues that you describe. To be blunt, it is likely their problem and (hopefully) a problem that they can fix once they come out so I wouldn't worry too much about it to be honest.