It's a small sample size, but like Jayhawker did, once I started seeing how badly the SS and XF guys tore me up without user intervention, I started doing some user coverage, etc.
What I saw a handful of times was the CPU QB stutter in the pocket and do some weird scrambling stuff that resulted in a sack and made it looked like the AI was confused about what it should do next.
It was definitely a thing I noticed as a regression from M19's scrambling logic, which is honestly pretty decent, but I didn't connect it at the time to the idea that the CPU may not know what to do if SS/XF guys are covered.
It may be that, or it may be a regression in this iteration generally to the QB having the red route on the play art covered. Madden QBs have long struggled to move quickly enough off the red route and to move through their progressions in an appropriate timeframe.