Home

Disc Madden 21 unable to upgrade on Xbox Series X

This is a discussion on Disc Madden 21 unable to upgrade on Xbox Series X within the Madden NFL Football forums.

Go Back   Operation Sports Forums > Football > Madden NFL Football
Sports Game of the Year in 2020: MLB The Show 20
Best Racing Game in 2020: F1 2020
Best Franchise Mode in 2020: Super Mega Baseball 3
Poll: What's more important to you, when the time comes to purchase a game? (Click to vote)
Reply
 
Thread Tools
Old 12-05-2020, 08:49 PM   #1
Do Your Job
 
TheBigTee's Arena
 
OVR: 1
Join Date: Nov 2006
Posts: 460
Disc Madden 21 unable to upgrade on Xbox Series X

Anybody else disc version and Series X not getting the upgrade? I chatted with EA support and they said it is a known issue, but not seeing much on the Internet forums about people having the same problem. I am wondering if it is because I downloaded the trial originally and then afterwards purchased the full disc version of the game. But in any case I am unable to get the upgrade at this time. EA support essentially just said to wait.


Sent from my iPhone using Operation Sports
TheBigTee is offline  
Reply With Quote
Advertisements - Register to remove
Old 12-05-2020, 08:51 PM   #2
Strategy Over Skills
 
TheBleedingRed21's Arena
 
OVR: 21
Join Date: Oct 2010
Posts: 4,227
Re: Disc Madden 21 unable to upgrade on Xbox Series X

Just had this issue. My physically copy wouldn’t upgrade because my trial version showed me having the PS5 version.

Still cannot get it to work but I did a workaround on PS5 that worked..

I created my wife’s account (without EA Play) and on the disc, it told me to buy the PS5 version. Went to the store and said free upgrade. Clicked it and it allows me to play the full next gen version on her account.

Out of luck on my main account but whatever, it works at least now. Maybe try a secondary account on Xbox.
__________________
PSN: TheBleedingRed21
Twitch: http://www.twitch.tv/TheBleedingRED21_OS
TheBleedingRed21 is offline  
Reply With Quote
Old 12-05-2020, 09:17 PM   #3
Do Your Job
 
TheBigTee's Arena
 
OVR: 1
Join Date: Nov 2006
Posts: 460
Re: Disc Madden 21 unable to upgrade on Xbox Series X

Thanks Iíll call that plan B for now, because Iíd like to get it to work on my account. I may try uninstalling the game and reinserting the disc, but my internet isnít the fastest so itíll take a while.


Sent from my iPhone using Operation Sports
TheBigTee is offline  
Reply With Quote
Old 12-05-2020, 09:23 PM   #4
Strategy Over Skills
 
TheBleedingRed21's Arena
 
OVR: 21
Join Date: Oct 2010
Posts: 4,227
Re: Disc Madden 21 unable to upgrade on Xbox Series X

Quote:
Originally Posted by TheBigTee
Thanks Iíll call that plan B for now, because Iíd like to get it to work on my account. I may try uninstalling the game and reinserting the disc, but my internet isnít the fastest so itíll take a while.


Sent from my iPhone using Operation Sports
If it helps you save time, on PS5 side anyway, I deleted iit 3 times and tried everything. Wouldnít work for me.
__________________
PSN: TheBleedingRed21
Twitch: http://www.twitch.tv/TheBleedingRED21_OS
TheBleedingRed21 is offline  
Reply With Quote
Old 12-05-2020, 09:31 PM   #5
Do Your Job
 
TheBigTee's Arena
 
OVR: 1
Join Date: Nov 2006
Posts: 460
Re: Disc Madden 21 unable to upgrade on Xbox Series X

Quote:
Originally Posted by TheBleedingRed21
If it helps you save time, on PS5 side anyway, I deleted iit 3 times and tried everything. Wouldnít work for me.


Damn, thatís disappointing. Thanks for the heads up, though.


Sent from my iPhone using Operation Sports
TheBigTee is offline  
Reply With Quote
Advertisements - Register to remove
Old 12-05-2020, 09:31 PM   #6
Rookie
 
OVR: 0
Join Date: Dec 2017
Re: Disc Madden 21 unable to upgrade on Xbox Series X

Quote:
Originally Posted by TheBigTee
Thanks Iíll call that plan B for now, because Iíd like to get it to work on my account. I may try uninstalling the game and reinserting the disc, but my internet isnít the fastest so itíll take a while.


Sent from my iPhone using Operation Sports


The game didnít automatically download for me. I downloading it using EA PLAY free trial then canceled the subscription. Iím on XSX.



Sent from my iPhone using Operation Sports
ItsYaBoyHustle is offline  
Reply With Quote
Old 12-05-2020, 10:06 PM   #7
MVP
 
prey2god's Arena
 
OVR: 0
Join Date: Oct 2011
Re: Disc Madden 21 unable to upgrade on Xbox Series X

Have you tried deleting any data pertaining to Madden? If you have old date, delete it then reinstall. When you start the game, it'll prompt for the update.
prey2god is offline  
Reply With Quote
Old 12-06-2020, 12:09 AM   #8
Do Your Job
 
TheBigTee's Arena
 
OVR: 1
Join Date: Nov 2006
Posts: 460
Re: Disc Madden 21 unable to upgrade on Xbox Series X

I uninstalled madden from my series X. After reinserting the disc it began the install process with updates and it says it is installing Madden 21 for Series S/X. So I think once it is done installing I may be all set. But my internet is slow so I wonít know until tomorrow.

Thanks for all the input. I will keep you updated in case anybody else is having a similar issue.


Sent from my iPhone using Operation Sports
TheBigTee is offline  
Reply With Quote
Reply


« Previous Thread | Next Thread »

« Operation Sports Forums > Football > Madden NFL Football »


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



All times are GMT -4. The time now is 12:08 PM.

Top -