I wouldn't go that far. Hell they have people that roam madden boards and some even post. They have a community leaders program. They treat their hardcore fans nicely. Now if you had worded it like this: They probably do not take the considerations and wishes of their fanbase into consideration, then, I'd still probably say that's questionable. Here is why. I've been to alot of madden boards and looked at the wishlists and most of the wishlist do not focus on the stuff we are talking about here.
But back to the issue. I look at these wishlist and I see Tiburon putting in the things people are asking for and addressing the biggest complaints. People are asking for mini camps, practice squads, Injured Reserve all kind of franchise enhancements. Here is the punchline: I see very little game play suggestions
Not that many complaints about the linebacker play being frustrating due to the suction blocking and then telling them they need to improve linebacker play. Not many complaints about the Dlinemen just giving the Olinemen their chest and not playing with leverage. Now recently that has changed but previously, you might get gang tackling mentioned and they thought they did that
But no one connects things together. All they say is, Improve this area and then Tiburon comes up with an idea that seems to improve that area, but no one makes the connection that the reason why that area is the way it is is because this other area over here is like this.
See it goes in cycles. Back when Madden 2001 came out on PS2 all people moaned and complained about was DB A.I and Robo QB. Not much complaining about the pass rush; not much complaining about the animations therefore they did not address it
They will deal with the complaints. That's why you had the cone this year because they wanted to address a complaint. The problem is, certain complaints are not mentioned enough therefore they do not get addressed