Why can't I use my RTTS player in Diamond Dynasty? Joe Random shows up but not my guy

[photon2]

I'm trying to use my RTTS player in Diamond Dynasty but I can't find him anywhere. When I filter for my ballplayer, Joe Random shows up but not my player. Has anybody else seen this? I emailed them 6 days ago and haven't heard back.

[Guys_WhoGame]

Re: Why can't I use my RTTS player in Diamond Dynasty? Joe Random shows up but not my

Joe random is your player. You must’ve didn’t change the name.

[photon2]

Re: Why can't I use my RTTS player in Diamond Dynasty? Joe Random shows up but not my

When I go to my profile, it has my rtts player's name. When I play rtts, it doesn't say Joe Random. I never made a player named Joe Random.