Hey guys, a few weeks back I wrote a complaint to 2K about how VC has ruined 2K14 for me. It seems to me that the majority opinion here on OS is that 2K has gone overboard with their implementation of VC into this year's title. To me not being able to access simple features like rotation management in a game I already spent $60 on is a crime against the very fabric of gaming. After finally receiving a response yesterday I figured I'd let you guys see for yourselves exactly what 2K thinks of their most dedicated customers.
Here is my initial email:
Dec 15 12:57
As a customer for almost a decade now, I am insulted by the way VC has been shoved down my throat with the PS4 copy of NBA 2K14. After months of excitement leading up to its release, I ended up spending $60 on an incomplete product that requires me to invest even more of my hard earned money to unlock even the most basic features. I used to consider NBA 2K one of my favorite games and eagerly anticipated its release every year as the quality of your product was well worth my investment. This is no longer the case.
Until it is fixed I will be no longer be supporting any of your products, now or in the future.
Sincerely,
Kevin
And here is 2K's response:
Erick G., Dec 26 21:31:
Hello Kevin
Thank you for contacting 2K support.
We are very sorry that you are unhappy with VC in NBA 2k14.
VC is not required to play the game. You can gain VC by playing.
Best regards
Erick
So there you have it. I'm not one to come on OS to complain about every game that doesn't live up to my expectations. For the most part, I try to take the positives from each game and make the best of it, but it's beyond me how 2K can look at this final product and not see how substantial amounts of VC is REQUIRED to enjoy every mode.
I don't know about you guys, but I'm not dropping another penny on future NBA 2K titles if this isn't addressed. It makes me sad because this was far and away my favorite sports franchise as a kid. The initial $20 price point and their dedication to quality showed just how much they cared about the product they were giving to their customers. This no longer seems to be the case.
Here is my initial email:
Dec 15 12:57
As a customer for almost a decade now, I am insulted by the way VC has been shoved down my throat with the PS4 copy of NBA 2K14. After months of excitement leading up to its release, I ended up spending $60 on an incomplete product that requires me to invest even more of my hard earned money to unlock even the most basic features. I used to consider NBA 2K one of my favorite games and eagerly anticipated its release every year as the quality of your product was well worth my investment. This is no longer the case.
Until it is fixed I will be no longer be supporting any of your products, now or in the future.
Sincerely,
Kevin
And here is 2K's response:
Erick G., Dec 26 21:31:
Hello Kevin
Thank you for contacting 2K support.
We are very sorry that you are unhappy with VC in NBA 2k14.
VC is not required to play the game. You can gain VC by playing.
Best regards
Erick
So there you have it. I'm not one to come on OS to complain about every game that doesn't live up to my expectations. For the most part, I try to take the positives from each game and make the best of it, but it's beyond me how 2K can look at this final product and not see how substantial amounts of VC is REQUIRED to enjoy every mode.
I don't know about you guys, but I'm not dropping another penny on future NBA 2K titles if this isn't addressed. It makes me sad because this was far and away my favorite sports franchise as a kid. The initial $20 price point and their dedication to quality showed just how much they cared about the product they were giving to their customers. This no longer seems to be the case.
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