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PS4 NBA 2K15 Digital Download no pre order bonus sent yet

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Old 10-08-2014, 10:58 AM   #65
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Re: PS4 NBA 2K15 Digital Download no pre order bonus sent yet

Has anyone got the 10,000 VC that you get for ps4?
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Old 10-08-2014, 11:07 AM   #66
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Re: PS4 NBA 2K15 Digital Download no pre order bonus sent yet

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Originally Posted by Tobbeg92
Is this **** even legal that they pulled? False marketing?



I've heard PS4 digital orders wont get the KD MVP bonus even tho it said so when I bought it?
IF this is true I smell a class action coming!
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Old 10-08-2014, 12:15 PM   #67
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Re: PS4 NBA 2K15 Digital Download no pre order bonus sent yet

Here is my recent chat with the support. Not sure if this person is clueless or what but it seems that maybe so people got them? IDK but the escalated it.



Angel J.: Hi, my name is Angel J.. How may I help you?
Joshua Curry: Hello Angel
Joshua Curry: I preordered NBA 2k15 on the ps4 and haven't received my bonuses
Angel J.: I see, Joshua. I'd be happy to look into this for you today.
Angel J.: May I please have your online id and email.
Joshua Curry:
Angel J.: Thank you for your patience, on your ps4 home screen, could you please go to your library and select the game and open the information screen and look under related items and let me know if you can find it there.
Joshua Curry: I do not see it there
Joshua Curry: just the options to buy VC
Angel J.: Can you please look in your psn messages or psn email inbox if you received the voucher codes.
Joshua Curry: I have checked on my phone through the messing application and on the ps4 and i do not have any messages
Angel J.: Thank you for your patience, Joshua.
Angel J.: I'll escalate your case to our higher support. Could you please look in your inbox or psn messages later today. If you haven't received anything, please contact us back. You can use this reference number
Joshua Curry: When should I contact you guys back? later tonight?
Angel J.: Yes, you may try again later tonight if you don't get any messages in your inbox.
Joshua Curry: Ok great. thank you
Angel J.: Is there anything else I can assist you with today?
Joshua Curry: That is it thank you.
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Old 10-08-2014, 12:51 PM   #68
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Re: PS4 NBA 2K15 Digital Download no pre order bonus sent yet

Chatted with a PSN representative this morning and they "assured" me they would msg out the access code asap but couldn't give me a time frame.

I suggested FWIW..that I didn't see why there was such a hold up in getting the PSN messages to the users that pre-orded. Maybe in the future they considering to drop the access code with the email receipt of the game or doing a mass drop in your messages a few days before the drop date. This should never be an issue & causes less chaos on release day
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Old 10-08-2014, 12:54 PM   #69
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Re: PS4 NBA 2K15 Digital Download no pre order bonus sent yet

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Originally Posted by tmaines11
Chatted with a PSN representative this morning and they "assured" me they would msg out the access code asap but couldn't give me a time frame.

I suggested FWIW..that I didn't see why there was such a hold up in getting the PSN messages to the users that pre-orded. Maybe in the future they considering to drop the access code with the email receipt of the game or doing a mass drop in your messages a few days before the drop date. This should never be an issue & causes less chaos on release day
It also gives us no incentive to order the game digitally instead of picking up the disk locally.
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Old 10-08-2014, 01:00 PM   #70
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Re: PS4 NBA 2K15 Digital Download no pre order bonus sent yet

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Originally Posted by tmaines11
It also gives us no incentive to order the game digitally instead of picking up the disk locally.
This is it exactly. If I'm giving you my money ahead of time with no real recourse for a refund, I feel like I should be getting everything you promised on the day the game comes out. I guess the real lesson here is that preordering is not worth it...which we all know on some level.
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Old 10-08-2014, 02:52 PM   #71
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Re: PS4 NBA 2K15 Digital Download no pre order bonus sent yet

Quote:
Originally Posted by tmaines11
Chatted with a PSN representative this morning and they "assured" me they would msg out the access code asap but couldn't give me a time frame.

I suggested FWIW..that I didn't see why there was such a hold up in getting the PSN messages to the users that pre-orded. Maybe in the future they considering to drop the access code with the email receipt of the game or doing a mass drop in your messages a few days before the drop date. This should never be an issue & causes less chaos on release day
i think im gonna hit the psn chat rep also.
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Old 10-08-2014, 05:06 PM   #72
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Re: PS4 NBA 2K15 Digital Download no pre order bonus sent yet

this is some bull****
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